Telepsychiatry Software

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OnCall Health

OnCall enables behavioral healthcare organizations to rapidly launch and grow a branded virtual care solution. The HIPAA and PEPIDA compliant cloud-based solution offers video (1:1 and group - up to 25 participants) and instant me...Read more about OnCall Health

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Kareo Telehealth

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NextGen Healthcare offers NextGen Virtual VisitsTM, a unified, cloud-based platform that enables the user experience to follow the same intuitive workflow on web, iOS, and Android devices. The platform provides HIPAA-compliant, se...Read more about NextGen Virtual Visits

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WiCis CareFlows

WiCis Telehealth and Telemedicine Monitoring is a HIPAA-compliant solution that expands the scope of healthcare to uncharted locations in the world and offers video-conferencing, and live dashboards. In addition, practices can whi...Read more about WiCis CareFlows

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EpicCare EMR

Epic Systems’ EpicCare is an electronic medical recording (EMR) solution for large hospitals and healthcare systems, certified for Meaningful Use Stages 1 and 2. EpicCare is developed, implemented and supported by an in-house team...Read more about EpicCare EMR

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ClinicTracker integrates a fully customizable EHR, billing software, and practice management into an integrated framework that will automate your clinic workflows, boost your staff productivity and patient engagement, while shorte...Read more about ClinicTracker

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PIMSY Mental Health EHR

PIMSY EHR is a fully certified electronic health record (EHR) system as well as practice management for midsize companies. The solution offers industry-specific features and the flexibility to customize the system to match each or...Read more about PIMSY Mental Health EHR

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Elation Health

Elation Health is a cloud-based clinically focused electronic health record solution for physicians looking for an ONC-ATCB certified EMR along with patient scheduling, a patient portal, e-prescribing and e-faxing. The solution ca...Read more about Elation Health

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MEDITECH EHR is an on-premise electronic health record (EHR) system that provides clinical charting for health care professionals at midsized and community hospitals. Providers can view patient vitals, lab results, medication...Read more about MEDITECH EHR

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Patagonia Health

Patagonia Health provides a cloud and apps-based software solution designed specifically for organizations providing Behavioral Health, Mental Health and Substance Use Treatment services. Patagonia Health’s solution includes an in...Read more about Patagonia Health

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FollowMyHealth is a cloud-based patient engagement tool. It caters to both patients and healthcare organizations. Primary features include email consultations, online appointments management, email reminders, EHR syncing and telem...Read more about FollowMyHealth

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Cerner Millennium

Cerner Millennium is a Java and cloud-based automated library solution suitable for small to midsize medical practices. The solution is designed for hospitals delivering behavioral health services, as well as independent behaviora...Read more about Cerner Millennium

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PatientClick Suite

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InputHealth's HIPPA and PHIPA-compliant online health practice management solutions serve enterprise healthcare as well as independent practices. Key features offered by the solution include online bookings, digital questionnaires...Read more about InputHealth

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Cerner Specialty Practice Management

Cerner Powerworks Practice Management software is a solution for the health care sector that primarily targets large-scale practices. The solution can be deployed both in the cloud and on-premise. Cerner Powerworks allows use...Read more about Cerner Specialty Practice Management

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The SMART Solution is a cloud-based electronic health record (EHR) software for advanced workflow automation in opioid addiction treatment programs. As a complete clinic management tool, SMART streamlines admissions, service deli...Read more about SMART EHR

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FirstEMR is an ONC-ATCB certified electronic medical record (EMR) solution catering to small, midsize and large clinical practices. It can be deployed on-premise as well as in the cloud. It caters to specialties including dermatol...Read more about FirstEMR

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Meddbase is a cloud-based clinical management application designed for practices of all types and sizes. Patient records, diaries and appointments, invoicing, patient SMS, patient portal and electronic pathology can all be managed...Read more about Med+DBase

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Teladoc provides cloud-based telemedicine software for hospitals and health systems. Health systems can implement virtual visits using Teladoc’s technology, which connects doctors and patients virtually via the web, telephone...Read more about Teladoc

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Buyers Guide

Last Updated: November 17, 2022

Telemedicine services have revolutionized the healthcare industry. Remote care previously consisted of emergency phone calls after hours, answering patient questions, or consulting a referring provider. Today, remote care keeps providers and patients connected without the need for in-office visits.

Telepsychiatry software is the technological offering to enable remote care specifically for mental healthcare. The software makes it easy for psychiatrists to offer remote visits as a convenient treatment option.

This buyers guide will explain how telepsychiatry software helps mental health practices enhance patient care and streamline administrative tasks.

Here’s what we’ll cover:

What is telepsychiatry software?

Telepsychiatry software, a subset of telemedicine software, is a solution that allows mental health professionals to provide remote patient care using secure telecommunication channels. Telepsychiatry software can facilitate numerous services, such as diagnosis, assessment, billing, care plans, and medication management.

The software is also used for interactions between mental health specialists and other healthcare providers, which leads to improved collaboration and comprehensive patient care.


Common features of telepsychiatry software

Telepsychiatry software assists mental and behavioral health practices in their psychiatry services. Software solutions may include some or all of the following functionality:

Patient scheduling Book and manage patient appointments and follow-ups. Automate repetitive processes such as appointment reminders, inquiries, and surveys. Integrate with your electronic health records (EHR) system to enable patient self-scheduling, which decreases no-show rates and increases revenue.
Remote treatment plans Create online notes about patient progress, assessments, treatment plans, and more. Easily update treatment plans with goals and objectives as patient needs change—this improves continuity of care for follow-up treatment plans.
Video conferencing Use secure, HIPAA-compliant video conferencing to bring psychiatric care to the patient's location. Enhance communication with high-quality audio and video capabilities. Some solutions also allow screen sharing and multi-way video so third parties (such as caregivers or translators) can also participate in a virtual consultation.
Virtual waiting room Create a space where patients can wait for their telemedicine appointment to begin. Customize with pictures, videos, or other patient-friendly content to reduce the perceived wait time. Identify incoming requests that have not been routed, and reduce appointment abandonment.

What type of buyer are you?

Choosing the right telepsychiatry solution starts with identifying the products and features that best support your psychiatric services.

Private practice: Telepsychiatry software helps private practice psychiatrists increase their revenue and reduce practice costs. Video conferencing reduces the need for in-office visits, allowing providers and staff to answer questions and provide treatment options remotely. This reduces the no-show rate, which otherwise negatively impacts the total billables. Look for scalable platforms that will grow as your patient load increases.

Long-term care facilities: Without on-site psychiatrists, long-term care facilities struggle to respond to psychiatrically fragile residents. With telepsychiatry software, psychiatrists can provide remote evaluation, care, and emergency crisis intervention. Video conferencing tools help provide essential psychiatric care that would not otherwise be available. File sharing and remote treatment plans facilitate coordination between mental health professionals and care facility personnel.

Emergency rooms: An estimated one in eight emergency room visits involve mental health conditions, but many ERs aren't equipped to assess and treat psychiatric patients. Psychiatrists can deploy telepsychiatry solutions to provide timely and comprehensive mental health services.

Benefits of telepsychiatry software

Telepsychiatry software offers numerous benefits to mental healthcare providers and the patients they serve:

Address health professional shortage areas: According to the U.S. Department of Health and Human Services, 111 million U.S. residents live in mental health professional shortage areas. Telepsychiatry tools increase access to care, especially in rural areas and for patients with limited mobility.

Reduce no-show rates: Estimates indicate that the U.S. healthcare system loses around $150 billion annually due to patients missing appointments. Adopting telepsychiatry software increases ease of access for patients by removing barriers such as cost concerns and lack of time.

Improve workflows and practice efficiency: Automating paperwork reduces the rate of human error and saves valuable administrative time. It is easy to create digital workflows for patient intake forms, clinical assessments, patient eligibility checks, appointment logs, treatment plans, and more. This promotes service improvements that increase quality of care and patient satisfaction.

Market trends to understand

Cloud-based telepsychiatry software increases collaboration across medical disciplines. Lack of access to psychiatric services increasingly puts the burden of treatment on primary care providers (PCPs). Telepsychiatry platforms connect psychiatrists to PCPs, emergency rooms, and other environments that might not be equipped to handle mental health issues.

Machine learning improves clinical outcomes. Machine learning and artificial intelligence (AI) technologies improve treatment and access to evidence-based care. AI can analyze large quantities of data, picking up on patterns and warning signs that might otherwise go unnoticed. This helps mental health professionals increase the speed and accuracy of diagnosis and get patients on the best course of treatment.