Order Fulfillment Software

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WISE by Royal 4 Systems is a rules-based warehouse management (WMS) system that is able to support a number of industries, including 3PL, automotive, food and beverage and industrial machinery. WISE helps users manage core wa...Read more about WISE

4.47 (17 reviews)

2 recommendations

Warehouse Management System

Geneva Systems offers both an on-premise installation or a hosted installation for full access via the Internet. Multi-Language support allows users to switch between languages on the fly for their international business activitie...Read more about Warehouse Management System

5.00 (1 reviews)

Jesta Vision Suite

Jesta I.S. is a leading supplier of integrated software solutions for midsize and large retailers, wholesalers and manufacturers specializing in branded goods, apparel, footwear, hard goods and specialty industries. Jesta's c...Read more about Jesta Vision Suite

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Körber K.Motion WMS

Körber's K.Motion Warehouse Management System is an adaptable, process based WMS designed to be tailored to companies' unique business practices. Due to its modular design, users can pick and choose from a suite of applications to...Read more about Körber K.Motion WMS

4.00 (9 reviews)

S2K Warehouse Management

VAI’s is an independent software developer and the author of S2K Enterprise, an award winning cloud-based ERP solution utilized by customers operating across the distribution, manufacturing, specialty retail, and service sectors, ...Read more about S2K Warehouse Management

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Slingshot Enterprise Business Suite

The Slingshot Enterprise Business Suite is a web-based enterprise resource planning (ERP) software suite designed to serve mid-sized to large businesses. The system serves retail, distribution, manufacturing, financial services, p...Read more about Slingshot Enterprise Business Suite

4.33 (3 reviews)

Transplace TMS

Transplace is a leading provider of logistics technology and services for shippers. We help manufacturers, retailers and distributors optimize their supply chain operations and increase their financial performance. The Transp...Read more about Transplace TMS

4.83 (12 reviews)

Trimble TMS

Trimble TMS (formerly known as TMW Systems) solutions help carrier companies—large, small, and mid-sized— to keep their costs and services competitive while delivering significant value every day. Trimble TMS helps businesses with...Read more about Trimble TMS

3.63 (27 reviews)

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Fishbowl is the #1 manufacturing and warehouse inventory management software! Its powerful inventory control system gives your small or midsize business the exact tools needed to transform your inventory management and scale your ...Read more about Fishbowl

4.16 (787 reviews)

54 recommendations

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Sphere WMS

SphereWMS warehouse management software optimizes workflow, direction, and processes at an operational level to increase efficiency and drive down costs for 3PL's, distribution, fulfillment, e-commerce, and retail operations. ...Read more about Sphere WMS

4.28 (9 reviews)

Coupa Business Spend Management

Coupa’s cloud-native suite of Business Spend Management applications lets customers gain visibility and control over their spend and supply chains. Customers get an end-to-end process that helps drive collaboration across procurem...Read more about Coupa Business Spend Management

4.16 (38 reviews)

5 recommendations

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ShippersEdge TMS

ShippersEdge is a cloud-based transportation management solution that manages shipping logistics. It helps users manage shipments, submit claims and handle multiple carriers. ShippersEdge helps companies save time and control...Read more about ShippersEdge TMS

5.00 (3 reviews)

7 recommendations

Excalibur WMS

Excalibur WMS by Camelot 3PL is a cloud-based or on-premise warehouse management solution (WMS), designed exclusively for third-party logistics (3PL) warehouses and fulfillment operations. Excalibur is customizable for a variety o...Read more about Excalibur WMS

4.33 (30 reviews)

12 recommendations

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Syntelic is a cloud-based supply chain management solution that helps distribution managers to perform outbound delivery operations. Syntelic’s route planning allows managers to design routes and schedule delivery by analyzin...Read more about Syntelic

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SCExpert by Made4net is a cloud-based supply chain solution that helps organizations in the movement, tracking and management of inventory and documents. The solution consists of discrete processes that include ordering, transport...Read more about SCExpert

4.40 (5 reviews)


Basware Procurement Software is a cloud-based system that helps companies buy and pay for goods and services in a paperless way. The solution allows companies to see everything that is being ordered, purchased, and received. It au...Read more about Basware

4.11 (19 reviews)

Sage 500

Sage 500 is a cloud-based ERP solution that offers companies tools for distribution and supply chain, manufacturing and accounting and finance. The ERP financials module offers users tools such as general ledger, accounts parabl...Read more about Sage 500

4.00 (2 reviews)

3PL Warehouse Manager

3PL Warehouse Manager is a cloud-based warehouse management system designed for third-party logistics companies to manage multiple customers, processes and billing schedules. The system enables access to real-time information and ...Read more about 3PL Warehouse Manager

4.13 (112 reviews)

5 recommendations

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The Nulogy Shop Floor Solution, as part of the Nulogy Multi-Enterprise Supply Chain Business Network Platform, digitizes the production floors of co-packers, contract manufacturers, value-adding 3PL operators, and raw and packagin...Read more about Nulogy

4.50 (1 reviews)


Logimax is a warehouse management system built on the IBMi platform. It is built for 3PL and multi-customer warehouse businesses, but it is also suitable for industries such as consumer packaged goods, pharmaceuticals, cold stora...Read more about Logimax

5.00 (1 reviews)

Buyers Guide

Last Updated: November 18, 2022

Here's what we'll cover:

What Is Order Fulfillment Software?
Common Features of Order Fulfillment Software
Evaluating Order Fulfillment Software
Market Trends to Understand

What Is Order Fulfillment Software?


An order fulfillment system automates the order fulfillment process, from order entry to delivery, ensuring that a production order is completed with the highest level of accuracy and least amount of lead time necessary. It promises high quote accuracy, fulfillment efficiency and billing management tools to maximize billing and order effectiveness. It is often combined with transportation management software and warehouse management software to create a supply chain execution system that promises real-time visibility.

Inventory reports screenshot in Warehouse Manager

Inventory reports in 3PL Warehouse Manager

Common Features of Order Fulfillment Software

Order fulfillment starts with a smooth quote-to-order-to-cash transition, so the user can deliver a quote to the buyer that is both accurate and achievable, the implication being that customers expect no deviation from the original quote provided to them by the supplier.

Once the quote offer has been accepted, the next step is order fulfillment, which comes with four potential degrees of flexibility:

Made-to-stock (MTS) or build-to-forecast (BTF) This option is for products that are mass produced in anticipation of future demand and will be used by vendors whose products are in constant demand and never customized. The software would likely suggest recurring billing cycles to meet ongoing sales and purchase needs.
Build-to-order (BTO) or make-to-order (MTO) BTO or MTO software is for standardized products that are produced only when ordered, but are never customized in the building process. This requires project-based billing, but simple efficiency, rather than customizability in the ordering process.
Assemble-to-order (ATO) The ATO option is for products that are assembled to order from a select number of possible components. ATO allows only as much customization as the available components can deliver, providing the minimum amount of flexibility required in this situation.
Engineer-to-order (ETO) The most customizable option, ETO gives the customer more control over the design of the product by engineering production to the customer’s needs. Order fulfillment software would likely assign time-based billing to ETO products and allow much greater overall functionality to meet the required customization.

Finally, order processing software handles financial transactions through billing management, which prevents billing errors that would otherwise interrupt cash flow. The important thing for suppliers is to limit days sales outstanding (DSO) and obtain real revenue from customers. In this case, order fulfillment systems use accrued or deferred revenue recognition processes to keep track of accounts receivable and which customers have paid for products and services rendered.

Order fulfillment itself is often included as functionality within a slightly-broader order management system.

Evaluating Order Fulfillment Software

Obviously, the type of product(s) and degree of customization required will be the biggest deciding factor in evaluating order fulfillment software. A close second will be quoting billing needs, since quote accuracy and billing cycle requirements are such a key component of order fulfillment.

Consider the following when selecting an order fulfillment software vendor:

  • Are price quotes a major part of your ordering/fulfillment needs?
  • To what degree are products manufactured and/or customized to order?
  • Do you need time-based billing?
  • Do you mass-produce products in anticipation of future demand?

Market Trends to Understand

Over the past couple of years, there has been increased focus on improving order fulfillment by making the supply chain more efficient. Technological advancements can help companies achieve customer satisfaction with faster processes and ultimately, deliveries.

Here are a few market trends that buyers should keep in mind:

E-fulfillment of orders in the future. Improved channels of shopping for customers means that businesses will ensure faster shipments, accurately predict which products will be popular at what time and increased loyalty from customers.

Mobile devices to check up on orders. Mobile apps have been successful in enhancing the shopping experience. Therefore, many retailers are using mobile apps in their physical and/or online stores. Apps help them promote new products and inform customers about sales. The customer experience is further boosted through heavy discounts and coupons that are redeemable only on the mobile apps. This drives up the usage of the app.

More accurate predictions of seasonal demand and sales. The use of big data and analytics to gauge seasonal demand and sales has resulted in near-accurate predictions. Retailers are using this data to make sure that the staff are trained, inventories stocked, delivery schedules finalized and processes synchronized to ensure smooth operation before the demand soars.

Technology can help to improve operations. Businesses, especially e-commerce companies, track and manage their supplies, volume and transportation using their mobile devices and PCs. These tools have sped up the processes across the supply chain. The adoption of cloud-based software has also helped retailers and suppliers gather data to make business decisions. As cloud security improves, more businesses are expected to adopt cloud solutions.

Expanding warehouses will enable shipping of large items. Over the past few years, the boom in e-commerce has led to increased sales of larger items as well. To meet this demand, businesses need to expand the sizes of their warehouses and anticipate backup options for storage. They also need to utilize local fulfillment centers for faster deliveries, thus, increasing their competitiveness in the market.

Globalization helps to accommodate international demand. With market boundaries transcending national boundaries, international demand will drive speedy deliveries in the order fulfillment industry. Sellers and buyers in different corners of the globe can conduct business without worrying about exaggerated shipping and delivery charges. Various e-commerce companies will offer products from different countries, making it possible for customers to access international markets from the comfort of their homes. The order fulfillment solution should be able to deal with multiple currencies and allow digital payments, such as Bitcoin, so that small players can fairly compete with the bigger, international players.

Inventory should be managed in real time. Supply chains are expected to introduce technology, such as beacons and sensors, to quicken checkouts and restocking. Businesses will need solutions that automatically track on-shelf supplies, restocking, reordering and even manufacturing in real time on a regular basis.

Environment-friendly measures will increase sustainability. Businesses need to have minimal impact on the environment to be sustainable in the long run. They need to adopt green processes that reduce and prevent wastage. They can use order fulfillment software to change their delivery and sourcing practices and become environment friendly.