Logistics Software

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Easyship

Easyship is a cloud-based solution that enables eCommerce businesses to streamline the entire shipping lifecycle, from getting quotes to fulfilling orders across multiple carriers such as FedEx, Singapore Post, DHL and more. It he...Read more about Easyship

Detrack

Detrack is a powerful delivery management software that lets you track your vehicles live on a map and capture real-time electronic proof of delivery (E-POD) using just our iOS / Android app. Our apps have been translated into 26 ...Read more about Detrack

4.89 (28 reviews)

Packsoft

Packsoft is available as a cloud-based SaaS or on-premises shipment management solution. It is for companies of all sizes that organize domestic or international deliveries, including food and beverage companies, consumables manuf...Read more about Packsoft

4.50 (2 reviews)

Tookan

Tookan is a cloud-based delivery management solution that helps delivery businesses manage fleets and automate dispatching operations. It lets users assign tasks to delivery agents as per their schedules and track the live locatio...Read more about Tookan

4.33 (67 reviews)

Route4Me

Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a r...Read more about Route4Me

Logitude World

Empower your freight forwarding services beyond customers' expectations, automate your processes, reduce human error rates, save time on repetitive tasks, and let your employees focus on high-level tasks by using Logitude’s full-l...Read more about Logitude World

4.50 (28 reviews)

Dynamics TMS

With over 30 years of domain expertise in the transportation industry, this application is a "Best-Of-Breed" solution intended for shippers that need easy access to carrier freight rates utilizing tariff based as well as real-time...Read more about Dynamics TMS

4.50 (2 reviews)

BrokerWare

Brokerware is a cloud-based freight management solution that assists brokers in shipment tracking and payment processing. Key features include carrier selection, customer portal, payment processing and load board integrations. ...Read more about BrokerWare

4.43 (7 reviews)

Digital Supply Chain Network

One Network's Digital Supply Chain Network (previously known as Real Time Value Network) is a cloud-based supply chain management solution that helps larger organizations optimize their supply chain service. It offers a comprehens...Read more about Digital Supply Chain Network

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UROUTE

UROUTE is a TMS that is designed to strengthen the link between shippers and carriers. Offering a host of features in a scalable web-based environment, UROUTE can be implemented at mid-sized companies within a week or ...Read more about UROUTE

4.66 (22 reviews)

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DELMIA Quintiq

Quintiq's Supply Chain Planning and Optimization (SCP&O) solution is designed to help businesses manage their planning and job scheduling activities. The solution helps to manage production, logistics, or the workforce, spann...Read more about DELMIA Quintiq

3.50 (4 reviews)

BluJay TMS

BluJay Solutions’ Transportation Management offers cloud-based procurement, supply chain planning, execution and settlement transportation. Users also have access to BluJay’s Global Trade Network with various connected partners. T...Read more about BluJay TMS

4.14 (7 reviews)

Pantonium

Pantonium is a cloud-based routing and fleet management solution that helps transportation operators to manage their fleets and transportation of people in non-emergency medical situations, community and public transit, shared rid...Read more about Pantonium

4.67 (3 reviews)

Manhattan Active WM

Powered by Manhattan Associates' Active technology, Manhattan Active Warehouse Management (WM) is a cloud-based warehouse management system (WMS) that utilizes machine learning, gamification, and actionable insights to optimize wa...Read more about Manhattan Active WM

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E2open

At E2open, we’re creating a more connected, intelligent supply chain. It starts with sensing and responding to real-time demand, supply and delivery constraints. Bringing together data from customers, distribution channels, suppli...Read more about E2open

2.75 (2 reviews)

Real Time Freight

Real Time Freight (RTF) TMS is a cloud-based transportation management solution (TMS) that provides businesses in transportation industry various functionalities such as rate benchmarking, capacity sourcing, business intelligence,...Read more about Real Time Freight

4.88 (4 reviews)

Alpega TMS

Alpega TMS is a flexible and scalable cloud-based Transportation Management System delivered as a Software as a Service (SaaS). Alpega TMS enables shippers, logistics service providers, and carriers to collaboratively manage and s...Read more about Alpega TMS

4.11 (61 reviews)

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3GTMS

3G-TM is a cloud-based and on-premise transportation management solution that is suitable for shipping and third-party logistics companies. It features order management, freight audit and payments, reporting and others. The s...Read more about 3GTMS

4.50 (4 reviews)

Cloud Logistics

Cloud Logistics is a cloud-based transportation management solution that caters to businesses such as shippers, vendors, carriers, 3PLs and freight forwarders and helps them to manage their day-to-day operations and routines. The ...Read more about Cloud Logistics

4.67 (3 reviews)

Synapse WMS

Synapse is a cloud-based and on-premise warehouse management solution by Zethcon for small and mid-sized businesses. This system is geared towards 3PLs and offers 3PL-centric features. The solution is compatible with Mac, Android ...Read more about Synapse WMS

4.41 (16 reviews)

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Buyers Guide

Last Updated: November 18, 2022

 

Logistics software companies provide tools to assist third-party logistics (3PL) providers; freight forwarders; air-, land- and sea-based cargo companies; exporters; importers and all related supply chain management (SCM) operations in reducing errors and improving efficiency in the SCM process.

But with so many different products out there serving every niche from dispatch and delivery to full-enterprise logistics suites, selecting the right logistics system can present a challenge.

We created this guide in order to support you when selecting a logistics system that will work for your company.

Here’s what we’ll cover:

What Is Logistics Software?
Common Features of Logistics Software

What Type of Buyer Are You?
Market Trends to Understand

What Is Logistics Management Software?

Logistic software is designed to provide logistics providers the necessary tools to support them in the execution and management of their product delivery business. There are basically two sides to this kind of software:

Supply chain management. These are the features that manage the execution of the freight pick-up, tracking and delivery. SCM entails managing all the inventory and transportation details to get the product to its final destination.

Brokerage and bidding. Since most logistics operators serve third parties on a contract basis, freight brokerage software needs to manage the business aspect, too. Freight broker software can include bid and contract management, CRM, accounting and other essential business functions. Because some businesses focus solely on this freight brokerage aspect, there are also specific software solutions, often labeled freight broker or freight forwarder software, which cater directly to these types of operations.

Common Features of Logistics Software

Inventory control Manages purchase orders and supply levels, tracking the on-hand, allocated and ordered quantities along with historical and trend information for forecasting purposes. Supports order fulfillment, warehouse control and supplier sourcing.
Transportation management Includes automated carrier selection (to determine the smartest carrier or shipping method for each delivery), shipment consolidation, route optimization, real-time tracking of cargo and dispatch scheduling.
Warehouse management Usually includes barcode or RFID scanning, inventory transfer and smart storage tools to support the warehouse manager in storage location decisions and assistance with picking/packing.
Import/export support Since many freight carriers deal with international cargo, most systems support you in managing currency exchanges, customs, taxes, multiple languages, trade regulations etc.
Track and Trace Helps monitor items’ previous and current locations as it moves through the supply chain. “Tracking” refers to items’ current locations, while “tracing” refers to items’ previous locations. Track and trace software relies on barcoding, GPS and radio frequency identification devices to collect this information.
Risk management Helps make the best out of bad situations by simplifying accident processing, insurance claims, lost freight or other incidents. Can also be used to identify potential areas to mitigate risk—for example, analyzing driver history or hazmat practices.
Integrated accounting Handles quotes, expenses, billing, invoicing, receivables and even currency transactions to ensure seamless information transfer between the management of freight and payment.
Customer relationship management Supports sales and marketing practices, as well as help desk and customer satisfaction.

What Type of Buyer Are You?

In our experience, most companies looking for transportation and logistics solutions fall into one of the following categories:

Domestic transport and courier. Smaller businesses dealing primarily with local or domestic goods are generally looking for smaller, simpler systems. Aside from the obvious elimination of the international shipping feature, the warehousing functionality tends to be scaled back as well, designed for ease of use rather than comprehensiveness.

Specialist. This applies to any business that focuses on one particular niche of the SCM industry. For example a shipping company will want detailed transportation functionality; a warehouse will want warehouse and inventory control; a distribution center will want dispatch and delivery. These companies will value best-of-breed solutions that have excellent functionality in their target niche more than they will broad integration across multiple categories.

Freight forwarder. Companies that manage the warehousing and delivery of freight need stronger warehouse and inventory features. For these buyers, our freight forwarding software guide gives more helpful information.

Third-party logistics provider. Since 3PL companies generally serve lots of customers from a wide variety of locations, they’ll need very robust CRM and accounting and excellent inventory control. They’ll likely want freight software geared specifically to the 3PL market like 3PLink and Accellos.

Private fleet manager. This represents the logistics arm of a larger company, for which SCM is a major and self-run component. These buyers will likely need an ERP-focused solution that easily integrates with the rest of the company’s operations. Example vendors include SAP, Manhattan Associates and RedPrairie. Our fleet management guide offers a list of solutions to help manage data on transportation operations.

Market Trends to Understand

  • Increase in RFID popularity: This technology has been in use for a while, but with costs coming down it’s gradually becoming more and more accessible to smaller businesses. Since RFID speeds-up inventory transfers much more than barcodes, the prevalence of RFID tracking to increase.
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  • More GPS-reliant features: Receivers like to know where their products are and when they’re going to get there. With the growing availability and popularity of GPS, expect to see more and more features that not only scan barcodes and RFIDs to know when it’s arrived where, but that tell the receiver exactly where that truck, train or ship is in transit.
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  • Better risk management: Between natural disasters, economic disasters, wars and cyber attacks, companies are starting to wake-up to the fact that logistics carries with it a high-level of risk. The most resilient companies are the ones that mitigate risk through diversifying their supply chains, using multiple factories, multiple modes of transportation and plenty of redundancy in communications channels.
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  • Greater compliance tracking: Another aspect of managing risk, many companies are starting to crack down on drivers’ Hours of Service (HOS) compliance by attaching electronic onboard recorders that track the time the vehicle is in operation. Since 2011, the Federal Motor Carrier Safety Administration (FMCSA) has been working to make these devices mandatory for all interstate commercial bus and trucking companies. Although FMCSA’s efforts have met opposition from the Owner-Operator Independent Drivers Association, many companies are already moving in this direction.
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  • More Software-as-a-Service (SaaS) offerings: The entire software industry is moving toward service-based products rather than one-time purchases, and logistics software solutions are no different. Recent trends point toward improving business-to-business connectivity, which is good news for 3PLs and freight forwarders looking to streamline communications with their customers. Many freight management system vendors now offer the option to deploy applications on site or host the systems through the vendors' own servers.