Find the best Retail Management Software

What is retail management software?

Retail management software is technology that helps business owners drive more sales with applications that include point of sale features, inventory management, retail customer relationship management and more. These solutions often include hardware for payment terminals and can support mobile devices.
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Flipsnack is a web application that allows users to create interactive digital publications such as magazines, brochures, flyers, and product catalogs, directly in the browser. They can design their page flip publications directly...Read more about Flipsnack


Price2Spy is an online price monitoring and comparison tool for small to large online retailers, manufacturers, brands, and distributors from a variety of industries. The solution offers tools to monitor, track, and analyze compet...Read more about Price2Spy

4.67 (88 reviews)


Quant Retail is a cloud-based retail management software that includes a user-friendly floor plan editor with advanced features for efficient sales space management and category management. The platform offers planograms optimized...Read more about Quant

4.94 (16 reviews)


COMCASH ERP is a cloud-based retail management solution that caters to multi-channel and multi-location retailers. The point of sale module utilizes multi-touch capabilities allowing users to navigate the menu similarly to th...Read more about COMCASH Retail ERP

4.35 (27 reviews)

4 recommendations

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MultiFlex RMS

MultiFlex RMS General Merchandise is a cloud-based retail management solution for single and multi-location retail stores. Key features include point of sale management, accounting, inventory, staff management, CRM and marketing. ...Read more about MultiFlex RMS

3.96 (67 reviews)

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Stratus Enterprise

Stratus Retail by Celerant Technology provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart...Read more about Stratus Enterprise

4.11 (31 reviews)

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NCR Counterpoint

The NCR Counterpoint solution includes an e-mail marketing tool, integrated e-commerce, mobile alerting, built-in gift card and customer loyalty programs and hardware specifically designed for the retail environment. The NCR ...Read more about NCR Counterpoint

3.63 (88 reviews)

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POS Prophet Systems (PPS) offers a point of sale solution for retailers and small businesses. POS Prophet Systems is compatible with most brand-name POS peripherals and can be further integrated with Quickbooks or Peachtree to ass...Read more about POSExpress

4.68 (28 reviews)

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Cybex Enterprise Retail Suite

Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on infor...Read more about Cybex Enterprise Retail Suite

4.77 (13 reviews)

S2K Enterprise for Retail

VAI’s is an independent software developer and the author of S2K Enterprise, an award winning cloud-based ERP solution utilized by customers operating across the distribution, manufacturing, specialty retail, and service sectors, ...Read more about S2K Enterprise for Retail

4.17 (3 reviews)

Genesis Advantage

Genesis Advantage is a Windows-based, on-premise furniture retail solution for small to medium-sized retailers. The solution offers point-of-sale (POS), inventory management, accounting, sales and marketing functionality. Key acco...Read more about Genesis Advantage

4.25 (4 reviews)

The Assistant Manager

The Assistant Manager (TAM) is a fully integrated POS solution that provides a point of sale, inventory management, CRM, e-commerce, accounting, WMS and merchandising functionality in one application suite. It provides an int...Read more about The Assistant Manager

2.50 (2 reviews)

Wireless Standard POS

Wireless Standard by B2B Soft is a cloud-based point-of-sale system specifically designed for the wireless industry. Wireless Standard is fully integrated with added-value products like bill payment services, handset insurance pro...Read more about Wireless Standard POS

3.76 (19 reviews)


RetailEdge is an on-premise, retail POS solution designed for small and midsize businesses. It offers mobile POS, multi-location support, website integration, credit card processing and gift card management functionalities within ...Read more about RetailEdge

4.75 (142 reviews)

8 recommendations

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Aptos Retail Merchandising

Over 40 years’ experience delivering retail management systems to the retail industry with thousands of successful retail implementations around the world. Cloud-based omnichannel merchandising, inventory customer, POS, sales audi...Read more about Aptos Retail Merchandising

3.29 (7 reviews)

RunIt RealTime Cloud

RunIt RealTime is a cloud-based point of sale (POS) and inventory management solution that caters to businesses in industries like multi-store apparel, footwear, sports and gift and merchandizes. Key features include business inte...Read more about RunIt RealTime Cloud

4.71 (19 reviews)


Start getting your back office to work for you. Our solution can be accessed from anywhere and gives you insight like you've never had before. ePB is a cloud-based solution with features including real-time loss prevention, back...Read more about ePB

3.67 (3 reviews)

GoldTech Retail Manager

GoldTech Retail Manager is a retail management and point of sale system designed for small and midsize retail businesses. It offers inventory management, work order management, purchasing, receiving and CRM within a suite. The pro...Read more about GoldTech Retail Manager

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ChainDrive is an omni-channel retail management solution designed for retailers, e-tailers, and wholesalers. The solution is designed for apparel, footwear, sporting goods, jewelry, home goods, department store and specialty retai...Read more about ChainDrive

3.55 (11 reviews)


Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS incl...Read more about AmberPOS

4.09 (53 reviews)

21 recommendations

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Buyers Guide

Last Updated: November 21, 2022

From a technology perspective, it’s a glorious time to be a retailer. Even the most basic retail point of sale (POS) systems on the market today have evolved into full-fledged retail management systems. In fact, "retail management system" is probably a better name for today’s POS systems, given the many features they offer.

Here’s what we'll cover:

What is Retail Management Software?
What Are the Common Features of Retail Software?
What Are the Benefits of Adopting Retail Software?
Essential Hardware for In-Store Retail Management Systems
Retail Management Software Tips for New Buyers

What is Retail Management Software?

Retail management software is technology that helps business owners drive more sales with applications that include point of sale features, inventory management, retail customer relationship management and more. These solutions often include hardware for payment terminals and can support mobile devices.


Common Features of Retail Software

There are some core features that all retail management systems offer. The complexity and breadth of these features varies between systems, but in some capacity, a retail management system should offer the following five features:

Core Retail Management Software Features

POS/Transaction automation Automates the assignment of prices to items at checkout and processes payments. Mitigates some human error from cashiers. Adjusts inventory levels accordingly.
Inventory management Tracks inventory levels and makes real-time adjustments as products are purchased. Alerts retailers when stock amounts drop to defined level. Allows for more efficient and detailed organization of inventory. Offers reports on inventory movement to spot trends.
Reporting and analytics Records and analyzes sales data and business performance and turns it into easily understood reports and dashboards. Incorporates inventory figures as well as other expenses to provide accurate snapshot of revenue leaks or opportunities.
Retail customer relationship management (CRM) Stores customer information and purchase history. Enables retailers to track contact information, key dates such as birthdays and anniversaries and preferred items to market to customers.
Employee management Completes tasks such as shift scheduling. Often provides ability to clock in and out. Keeps track of employees’ hours for payroll. Can also assign sales commissions.

For single-store retailers, a retail management system offering these core features is likely more than enough power to get you going.

For retailers with an online store or more than one brick-and-mortar location, there are some extra features you might want to consider folding into your retail management system. These additional feature could include:

Advanced Retail Management Features

Merchandise management Enables in-depth structure and organization of inventory management, often broken into assigned stock keeping units (SKUs). Provides analytics for pinpointing purchasing trends. Interacts between multiple stores to create one master merchandise repository.
Warehouse management Automates the tracking, locating and management of inventory within a warehouse. Commonly includes capabilities such as positioning/locating system for products, order receiving and invoice management.
Business intelligence Similar to the retail reporting and analytics capabilities of a POS system, but with increased detail to accommodate larger businesses, e.g., multi-store data integration and analysis.

Benefits of Adopting Retail Software

A properly implemented retail management system should help business owners drive more sales, better manage inventory, efficiently direct employees and get back more time in the day due to process automations.

More specifically, the benefits of using a retail management solution include:

Increased efficiency at checkout. Perhaps the most important benefit of retail software is the improvement at the point of transaction for both employees and customers. Retail systems integrate with credit card processors, cash drawers, digital displays, receipt printers and barcode scanners to minimize transaction completion times.

Improved inventory and merchandise management. As you and your retailer peers know, maintaining proper inventory levels is a delicate dance. This is especially difficult with little or no software support for tracking and controlling inventory. Insights gained from inventory and merchandise management features provide unparalleled transparency for managing stock levels. For example, bakery software helps manage inventory for ingredients and products used at a bakery.

Actionable customer management insights. Retail CRM applications enable you to learn about and track customers, so you can offer more personalized interactions. Customer databases that house purchase histories, contact information and even loyalty program profiles allow for targeted emails and other marketing promotions. Developing a strong repeat customer base is often dependent upon the effectiveness of your CRM.

Overall increased efficiency and transparency into business. Retail management software eliminates much of the grueling time spent completing tedious manual processes. This gives you time back to spend deepening relationships with customers, monitoring and training employees and optimizing inventory and business performance.

Essential Hardware for In-Store Retail Management Systems

In our breakdown of what exactly a POS system is, we outline some key hardware features that should not be overlooked. These same must-have tools apply to new retail management software as well. Don’t let consideration for the following retail hardware slip through the cracks:

Crucial POS Hardware Components

Hardware components necessary for a retail software system


If you’re looking to upgrade from a POS to a system with more retail management features, you likely already have most of this hardware. If so, you’ll want to make sure any existing hardware is compatible with a new retail management solution.

If this is your first system, you need to get all of these pieces in place.

Retail Management Software Tips for New Buyers

When it comes to reviewing and choosing your new retail management system, the many considerations and options can make it a daunting task. Our survey of software buyers (from a variety of industries) uncovered some effective, commonly-used tactics that work best for building a case and making a decision between systems. The most recommended methods from the survey include:

  • Research what’s available in the market. Begin by building a baseline understanding of what the market looks like in terms of common features, additional applications, prices, deployment models etc. Keep an eye out for industry terms or jargon that you’ll need to understand when working with vendors. Software provider websites are a good resource for this initial research.
  • Define and prioritize your business needs. Make a detailed list of what you want your new system to accomplish. Begin by gathering common pain points of current software or processes. Task managers with reaching out to employees to learn what would make their roles easier. Create a formal needs document you can share with vendors to keep the scope of conversation focused on your specific requirements.
  • Evaluate solutions based on demos and user reviews. Consulting retail software reviews is a fantastic way to start evaluating and eliminating specific systems from the running. Once you’ve narrowed down your choices to a list of three to five systems, you can start participating in software demos to get a snapshot of the different solutions in action and assess the usability and functionality firsthand.