CMMS SoftwareA CMMS system helps organizations track the upkeep of their assets and the related maintenance cost, with the ultimate goal of prolonging an asset’s lifespan at minimal expense. This could include maintaining assets in a single facility or a range of facilities or maintaining a group of equipment (e.g., a fleet of vehicles) or other types of machin... read more
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Synchroteam is a cloud-based field service management and scheduling solution that caters to businesses of all sizes in field service industry that includes cleaning services, construction, electrical and HVAC. Synchroteam fe...Read more about Synchroteam
Odoo Point of Sale (POS) is part of Odoo’s integrated suite of business applications. The module is available both on and offline and provides unified data across stores and has an integrated inventory management function. Od...Read more about Odoo
AssetWhere is a cloud-based school property information software designed to help businesses record and view information related to properties. Key features include contract/license management, preventive maintenance, inventory ma...Read more about AssetWhere
MaintainX is a web-based CMMS tool that can be used on mobile devices. It aims to improve workflow completion and strengthen team communication. It can be used by operational teams in small to large businesses. This solution allow...Read more about MaintainX
BriskForce is a cloud-based CMMS & EAM solution that helps companies manage assets and maintenance using seamlessly integrated software. Automate preventive maintenance, equipment inspections and accurately track maintenance costs...Read more about BriskForce
Felix is a facility management solution, which enables businesses to access condition monitoring assessments and inspections for equipment, machinery and other assets from within a centralized repository. Organizations can invite...Read more about Felix
EZOfficeInventory is a dynamic asset and maintenance management solution tailored for companies of all sizes. The cloud-based software works as you do and is accessible from anywhere and at any time. Track items across locati...Read more about EZOfficeInventory
Maintenance Connection is a browser-based SaaS application built for the real-time maintenance and management of organizational Assets. With its configurable interface, flexible business automations, and RESTful API, Maintenance C...Read more about Maintenance Connection
Traceability Made Easy from MASS Group is an end to end maintenance management solution that was developed to assist managers with monitoring equipment performance levels. It’s designed for companies that operate in high productio...Read more about TME CMMS
LLumin’s operational management software is for industrial plants and facilities with substantial infrastructure that want to minimize production or unplanned machine downtime. LLumin’s operations software monitors assets and...Read more about LLumin
iMaint CMMS/EAM centralizes data and automates maintenance management tasks to help companies resolve critical maintenance challenges and maximize ROI. It boasts a simple and easy-to-use interface, and is highly customizable. Suit...Read more about iMaint EAM
NetFacilities offers computerized maintenance management software (CMMS) tools that allow organizations to provide work orders and maintenance controls. The software brings modules together to form a unified system for grounds man...Read more about NetFacilities
I'mOnIt! equipment and facilities maintenance and compliance system is a computerized maintenance management solution (CMMS) for organizations looking for an in-house maintenance solution. Key features include automatic task sched...Read more about I'mOnIt!
ePAC is a cloud-based EAM/CMMS solution that provides applications for work order management, preventive maintenance, asset management, scheduling and materials management. It can also be deployed on-premise on Oracle, Microsoft S...Read more about ePAC
Landport is an online facility and work order management system that offers tools to manage both on-demand service requests and preventive maintenance. With Landport, facility, property and maintenance managers, as well as service...Read more about Landport
ManagerPlus is a powerful enterprise asset management software designed to help managers and maintenance professionals get the most out of their assets and equipment. The ManagerPlus software is customizable, making it the ideal p...Read more about ManagerPlus
FMX offers configurable maintenance and facilities management software that helps organizations streamline processes, increase asset productivity, and turn actionable insights into meaningful results. The software decreases work o...Read more about FMX
4Site is a cloud-based asset management solution that offers order procurement, inventory management, accounting and asset maintenance functionalities. The solution is suitable for industries such as mining, power and process manu...Read more about 4site
Easy to use and affordably priced, FaciliWorks will help you reduce costs, maximize productivity and ensure greater asset uptime. FaciliWorks CMMS software makes maintenance smooth and efficient. FaciliWorks tracks all of the var...Read more about FaciliWorks CMMS
CMMS and enterprise asset management space, CHAMPS offers CMMS/EAM functionality to mid-size and enterprise-level organizations. Asset and maintenance management tools from CHAMPS can help these organizations optimize the lifecycl...Read more about CHAMPS
Popular Maintenance Management Comparisons
Buyers GuideLast Updated: November 18, 2022
Whether your business is in retail, hospitality, manufacturing, or transportation, proper asset maintenance is important to ensure quality product and service delivery. Your maintenance team spends hours every week on scheduled maintenance of heavy equipment, machinery, spare parts, and more. A computerized maintenance management system (CMMS) helps your team perform tasks efficiently by providing data on what to do and when to do it.
CMMS software—also known as maintenance software—helps create a virtual repository of data on the entire maintenance operations of a business. It automates manual processes such as scheduling work orders and tracking inventories to help save time.
With an array of products available on the market, buying a CMMS solution can be confusing. To help you figure out which tool matches your business needs, we’ve created this buyers guide that has all the essential information related to purchasing CMMS software.
Here’s what we'll cover:
- What is CMMS software?
- Common features of CMMS software
- What type of buyer are you?
- Benefits of CMMS software
- Key considerations
- Market trend to understand
What is CMMS software?
CMMS software is a software platform that helps organizations track the upkeep of their assets and the related maintenance cost, with the goal of prolonging an asset’s lifespan at minimal expense.
The software is used for asset management, facility management, fleet maintenance management, equipment management, and maintenance of other types of machinery. CMMS software can generate maintenance reports and process scheduled maintenance requests for inspection.
CMMS and enterprise asset management (EAM) systems are closely related; the terms are often used interchangeably. However, CMMS is a departmental application used by maintenance departments, while an EAM system is used across an enterprise. CMMS is implemented to prolong the lifespan of physical assets. An EAM tool, on the other hand, oversees all of an organization’s assets, including fixed assets, IT assets, and digital assets.
Asset tracking in EZOfficeInventory software (Source)
Common features of CMMS software
Most CMMS software platforms have the following common features:
|Asset tracking||Monitor the lifecycle and usage of assets, such as equipment, tools, and hardware, from acquisition to retirement.|
|Preventive maintenance||Plan and perform maintenance of equipment at specific time intervals to prevent the chances of unexpected failure.|
|Work order management||Manage the timely processing and completion of maintenance work orders to avoid asset downtime. Work order management includes processing work requests, checking resource availability, assigning tasks, tracking warranty, tracking downtime, and managing inventory.|
|Billing and invoicing||Manage monetary transactions and invoices with external customers or internal departments. This involves generating quotes for services offered, creating invoices, and getting paid.|
|Inventory management||Track the parts, tools, and other materials required to perform routine upkeep in your maintenance program. This helps manage the number of resources on hand to maintain proper supply.|
|Mobile access||Access the software remotely on mobile devices such as smartphones, tablets, and laptops through an app or a browser.|
|Scheduling||Plan the availability of resources and assign specific maintenance tasks to be completed over a period.|
|Service history||Track the work performed, maintenance history, and resources used for past customers, sites, or assets.|
|Technician management||Track the work orders and scheduled services assigned to each technician. The software helps manage technicians’ availability and assigns specific tasks to them.|
|Third-party integrations||Integrate CMMS software with other solutions and applications to sync data. This helps avoid any duplicate data entry and ensures informed decision-making.|
What type of buyer are you?
Before purchasing a CMMS platform, you should understand which buyer category you belong to. Most buyers fall into the following categories:
- Small and midsize businesses (up to 500 employees): Buyers in this category have limited resources and a set budget to complete equipment maintenance. They need software that can help them reduce their operating costs and improve productivity. A CMMS platform can help them achieve these goals by organizing and tracking maintenance tasks for different equipment, such as machinery, spare parts, and facilities.
SMB buyers should opt for a tool that offers work order scheduling, asset management, inventory control, and barcoding/RFID capabilities. These capabilities will provide the maintenance manager access to real-time inventory data and help track what needs to be ordered. This will save time and money from manually tracking inventories and reduce the risk of running out of tools and machinery.
- Large businesses (over 500 employees): These organizations have a large number of assets—sometimes running into thousands. Since they often have offices in multiple locations, they need to track inventories for servicing their machinery, vehicles, and other assets. Opting for CMMS software will help these businesses ease their maintenance work by recording procedures and inspections accurately in one central location.
A fully featured CMMS software with predictive and preventive maintenance, service history, asset management, work order management, and inventory management capabilities would be beneficial for such buyers. It will help them identify trends in breakdowns and reduce unplanned downtime to save on costs.
Benefits of CMMS software
Implementing a CMMS software platform has various benefits, including:
- Low maintenance cost: CMMS software provides a centralized location to store all information related to equipment, service repairs, inventories, and other assets within the organization. It eliminates the need for pen-paper or spreadsheets to track and record asset maintenance data. By tracking data accurately, a CMMS platform allows you to plan maintenance to avoid expensive last-minute repairs or downtime. This reporting and tracking capability helps lower the overall cost of maintenance operations.
- Compliance management: CMMS software generates reports on asset performance and maintenance operations; these reports can be used during audits. The software can record maintenance procedures and inspections so you can provide detailed documentation to compliance agencies when required.
- Improved asset visibility: Using the software, your maintenance team can view the status of all work orders and highlight those that need special attention. You can instantly view or track when an asset was purchased, when maintenance was performed, the frequency of breakdowns, the parts used, and more. Visibility into assets and their maintenance schedules can help avoid last-minute equipment downtime and improve the efficiency of maintenance operations.
Here are a few things to keep in mind when purchasing CMMS software:
- Deployment options: CMMS software can be deployed on premise or in the cloud. If you have pre-installed IT infrastructure and want to create custom company-specific solutions, then opt for on-premise software. That way, you can have total control over the software and processes. But if your organization has more work on site or in remote locations, then go for a cloud-based or web-based CMMS solution. This setup can help lower your maintenance and manpower costs, as the vendor will manage the software security, configurations, and updates on your behalf. A cloud-based solution will also let you access your data from anywhere.
- Customization: Your business will change as operations grow. The way you manage maintenance today will be different next year. But you can’t keep changing your CMMS software every year to meet the maintenance needs of your organization. Therefore, invest in a CMMS platform that can be customized to fit the way your team works now and will work in the future. The platform should be able to support third-party systems so your data integrates seamlessly with all other software tools that you plan to implement in the future.
- Technical support: Before purchasing software, evaluate if the vendor's support services will fit your team’s needs. CMMS vendors often provide phone and email support with self-service resources. While some vendors offer live chat, user community forums, and other help desk support free of cost, others might need you to purchase a paid support plan to receive any assistance.
Market trend to understand
Here is a latest trend in the CMMS software market:
- Internet of things (IoT) is enhancing the maintenance capability of CMMS software tools. IoT is making machines smart. Machines can monitor themselves and send real-time data on asset performance to managers to help avoid unexpected machine failure or downtime. Vendors integrating IoT into CMMS solutions can help businesses with predictive maintenance strategies that automatically provide real-time information on the status of machines. This helps improve plant productivity by limiting production downtime and improving follow-ups based on historical analysis of asset breakdowns.
Note: The application selected in this article is an example to show a feature in context and is not intended as an endorsement or recommendation. It has been obtained from sources believed to be reliable at the time of publication.