Find the best IT Project Management Software

What is it project management software ?

IT department project management software is simply a specialized form of PM software. Its primary goal is also to increase efficiency, and it does so partly by helping keep all team members on the same page and IT projects on the right track.
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airfocus is the market's first and only modular product management platform, specifically tailored for product teams to use for market-facing products, internal product management, and IT portfolio management. The flexible platf...Read more about airfocus


Backlog is a cloud-based project management and issue tracking solution that caters to development teams working with design, marketing and IT teams. The key features of the solution include project and issue management, subtaskin...Read more about Backlog

4.51 (79 reviews)

FrontRunners 2022 is an award-winning work and project management platform that helps teams of all sizes plan, prioritize, manage, and execute their work more effectively. The platform offers solutions for a wide range of use-cases such...Read more about

4.57 (3108 reviews)

23 recommendations


FrontRunners 2022

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge...Read more about Freshservice


FrontRunners 2022

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and m...Read more about Bitrix24


FrontRunners 2022

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolb...Read more about ClickUp


FrontRunners 2022

MeisterTask is a cloud-based project and task management solution that caters to businesses of all sizes. The Kanban-style project boards are customizable and can be set up to support any agile workflow. From classic project and t...Read more about MeisterTask


FrontRunners 2022

Asana helps teams orchestrate their work at scale—from daily tasks to strategic initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located or how many different d...Read more about Asana


Xyicon is a cloud-based facility management platform that helps small to large enterprises monitor employee occupancy across corporate workspaces. It enables users to maintain employee logs with details including room number, staf...Read more about Xyicon

4.33 (6 reviews)

Zoho Sprints

FrontRunners 2022

Zoho Sprints is a cloud-based product roadmap solution for businesses of all sizes. The solution is designed to be used by agile teams and offers features such as user dashboards, reporting, scrum boards, timers and timesheets. Zo...Read more about Zoho Sprints is Australian-owned and -developed software that combines task and project management with time tracking and billing to provide an all-in-one productivity tool for freelancers, consultants and teams. Managing any number o...Read more about

4.41 (46 reviews)


Rooftop is an all-in-one email management, team collaboration, and project management platform. This web-based solution is designed to streamline internal communication, task management, and customer support. Rooftop provides tool...Read more about Rooftop

4.33 (9 reviews)

Planview AdaptiveWork

Planview Clarizen is an award-winning enterprise work management solution for project portfolio management (PPM) and professional services delivery teams. The solution enables PMOs, EPMOs, PSOs, and ESOs to gain real-time visibil...Read more about Planview AdaptiveWork

4.24 (171 reviews)

4 recommendations

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FrontRunners 2022

Teamwork is the only project management platform built specifically for client work. Deliver work on time and on budget, eliminate client chaos, and understand profitability in one platform. Teamwork's customers track and manage t...Read more about Teamwork

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SpiraPlan provides a complete Enterprise Program & Portfolio Management System in one package, that can manage your project's requirements, releases, risks, resources, documents, baselines, tasks, and defects/issues in one environ...Read more about SpiraPlan

4.00 (19 reviews)


BigTime is an online time and billing solution designed to serve professional service firms like accounting, engineering, government contracting, legal and IT services. The integrated solution offers features like time and expense...Read more about BigTime

4.58 (585 reviews)

20 recommendations

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FrontRunners 2022

Founded in 2002 and acquired by ProActive Software Ltd in 2003, ProWorkflow is a cloud-based project management and time tracking software that caters to companies of all sizes. ProWorkflow includes all the features of a trad...Read more about ProWorkflow

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Toggl Plan

Toggl Plan (formerly Teamweek) is a project management solution that helps businesses manage tasks, projects, client requirements and more. The solution comes with a drag-and-drop interface, which allows managers to create/modify ...Read more about Toggl Plan

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Project Insight

FrontRunners 2022

Project Insight (PI) is award-winning work & project management software that helps companies manage and visualize projects, allocate personnel, streamline accounting, and track what work is being done throughout their entire orga...Read more about Project Insight

4.38 (57 reviews)

12 recommendations

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MantisBT is a cloud-based issue management and bug tracking solution designed for software development organizations. The solution helps team members to collaborate on projects and share software development progress with internal...Read more about MantisBT

4.08 (98 reviews)

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Buyers Guide

Last Updated: November 22, 2022

Project management (PM) software is one of the most popular genres of software among small and midsize businesses (SMBs) and enterprises alike. And among all the PM software buyers we speak with at Software Advice, the largest group (roughly 20 percent) are looking for software to manage their information technology (IT) projects. This shouldn't come as a surprise. After all, IT projects can rival all other business projects in terms of scope, complexity and the number of participants they involve.

IT project management software is a specialized form of PM software. It's designed to mesh well with the tasks, workflows and collaboration methods used by teams that work in IT fields and particularly software development.

This IT project management Buyer's Guide will help software buyers make better purchase decisions. It discusses the following topics and questions:

What Is IT Project Management Software?
Common Features of IT Project Management Tools
Questions to Answer Before You Purchase IT Project Management Software

What Is IT Project Management Software?

General PM software can be used to manage a very wide variety of business projects. Of course, small projects that can be completed in a day by a single person don't typically need much in the way of management. So it's understandable that most companies use PM software for longer-term projects, like those that are expected to take weeks, months or years to complete.

The main purpose of PM software is to increase a company's working efficiency, allowing it to launch, revise and complete projects faster. It accomplishes this by improving the visibility team members have of project as a whole and of its various related components. At the same time, team members can customize how their individual tasks are presented, letting them prioritize their work while still meeting the project's overall timeline and goals.

Project dashboard in Workfront IT Project Management

Project dashboard in Workfront IT Project Management

IT department project management software is simply a specialized form of PM software, so all of the above holds true. Its primary goal is also to increase efficiency, and it does so partly by helping keep all team members on the same page and IT projects on the right track. How does it do this? By using the applications and features highlighted in the following section.


Common Features of IT Project Management Tools

The field of project management software is very wide and includes solutions with varying degrees of customization for the management of IT-specific projects. As with all software purchase decisions, your long-term success will be determined mostly by how well the software aligns with your existing and planned workflows and management goals.

Project planning Gives an overview of all ongoing projects, providing details on each regarding timelines and deadlines, collaboration, team-member participation and more.
Access control Gives management the tools needed to control account and team member permissions to specify which users can access, create and change specific PM items.
Deadline alerts Set up automated alerts based on project deadlines and progress to help team members complete more tasks on time and keep complex projects on schedule.
Charts and timelines Know the status of any project at a glance. Timeline tools give quick visual representations of project and task statuses with Gantt charts and scrum boards.
Collaboration tools Provide forums and communication tools (such as chat) with which team members can collaborate on projects in real time, even if in different offices and time zones.
Time and expense tracking Time and expense tracking tools are especially helpful when using outsourced developers and when billing third-party clients for development work.
Project templates Reuse common project outlines and workflows, so that they don't need to be created from scratch each time.
File management File management apps help organize project files, ensuring team members can access files when needed, helping track changes over time and manage permissions.
Request forms Templated forms for request submission that help ensure requests are monitored, organized and implemented into the correct schedules and workflows.

Remember that vendors name and describe their product features differently. The above list provides a basic outline of features and applications and can be used to begin your search. Alternatively, call our advisors for a free FastStart consultation (844) 680-2046 and we'll help you tick off all the right boxes in 15 minutes or less.

Project Gantt chart, schedule and workload overviews in Sciforma Project Management

Project Gantt chart, schedule and workload overviews in Sciforma Project Management

Questions to Answer Before You Purchase IT Project Management Software

  • Are you looking for a cloud or on-premise IT project management solution?

    While many vendors still offer on-premise PM solutions, a majority of buyers in the SMB space are opting instead for cloud-deployed solutions, also termed Software-as-a-Service or SaaS. Cloud PM solutions have many advantages, including faster deployment and lower startup costs, easier access (especially for remote workers) and the fact that the vendor handles security and updates for you and behind the scenes.
  • What is your current method of IT project management?

    Companies upgrading existing PM solutions have different requirements and expectations than companies buying for the first time. The most full-featured IT PM solution will not always be the best fit, especially if your team is used to using manual methods (spreadsheets and emails), as are a majority of the buyers we speak with.

Chart: Current management methods used by buyers we speak with

Current management methods used by buyers we speak with

  • Does your company prefer a particular project management methodology?

    Agile, waterfall, scrum and PRINCE2 are a few examples of PM methodologies. Some PM solutions work better with particular methodologies; some can be used more broadly. Ensure that whatever solution you choose will work well with your company's chosen or preferred management tactic.

    Aside from matching your PM methodology, you'll also want to ensure that you choose an IT PM solution that can seamlessly support your team's preferred communication channel, whether that's email, chat, Slack or something else.

Have questions of your own? Give us a call at (844) 680-2046 for a free no-obligation FastStart consultation. A specialist project management advisor will answer your questions and provide you with a shortlist of products to help you narrow down your search.