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Veterinary Software
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ezyVet
ezyVet
ezyVet is a cloud-based veterinary practice solution that helps hospitals and clinics manage daily operations. The solution has a calendar management feature to book appointments using color-coding and status flags. The calendar m...Read more about ezyVet
Vet Radar
Vet Radar
Vet Radar is cloud-based workflow management software to take veterinary practices to the next level. With a simple, clean, and intuitive interface, Vet Radar eliminates double entry and provides a smooth user experience. Capture ...Read more about Vet Radar
Digitail
Digitail
Digitail is the all-in-one veterinary practice management software you’d wish you had sooner. This cloud-based software offers easy and ready-to-use shortcuts and reports that every practice can use to save time. Digitail has ...Read more about Digitail
Covetrus Impromed
Covetrus Impromed
ImproMed Infinity is an on-premise veterinary practice management suite for clinics of all sizes. Primary features include treatment plans, patient information tracking, appointment management, billing, invoicing and reporting. I...Read more about Covetrus Impromed
IDEXX Neo
IDEXX Neo
IDEXX Neo is for the independent veterinarian owner who wants to focus on their patients, not their software. It is intuitive to use and easy to learn, with all the features you need right where you need them. Switching to Neo is ...Read more about IDEXX Neo
Covetrus Avimark
Covetrus Avimark
AVImark is a veterinary practice management software designed for veterinarian professionals and veterinary hospitals of all sizes that offers appointment booking, patient records, prescription plans, inventory management, purchas...Read more about Covetrus Avimark
Covetrus Pulse
Covetrus Pulse
eVetPractice is evolving to Covetrus Pulse—Spend less time juggling apps, tabs, and windows and more time caring for pets with Covetrus Pulse Veterinary Operating System (vOS). Covetrus Pulse unifies essential management applicati...Read more about Covetrus Pulse
SmartFlow
SmartFlow
Smart Flow is a cloud-based veterinary solution designed for businesses of any size including large hospitals and clinics. Key features include an outpatient whiteboard, ICU whiteboard, flowsheet, anesthetic sheet, reception manag...Read more about SmartFlow
RoboVet
RoboVet
RoboVet is the UK's #1 practice management solution that is suitable for clinics of all sizes. It offers online appointment scheduling, reminders and automated marketing tools. Robovet enables users to manage the complete informa...Read more about RoboVet
VetlinkPRO
VetlinkPRO
VetlinkPRO is a SQL-based veterinary practice solution that helps various types of veterinary practices manage clinics. Key features include appointment booking, reminders, billing, inventory management, e-forms, reporting, a clie...Read more about VetlinkPRO
Cornerstone Software
Cornerstone Software
Cornerstone from IDEXX is versatile, feature-rich practice management software that can be customized to meet your every need. Cornerstone is used by over 125,000 professionals at the leading veterinary hospitals, specialty referr...Read more about Cornerstone Software
VetBadger
VetBadger
VetBadger is a cloud-based veterinary practice management solution that helps small to large clinics manage front-desk operations, check-ins, appointments, follow-ups, workflows, patient information, confirmations and more. The pl...Read more about VetBadger
Vetport
Vetport
VETport is a cloud-based application for veterinary clinics that has been designed to meet the demands of universities, large veterinary hospitals, groups of veterinary clinics, specialty-referral clinics, equine practices and mob...Read more about Vetport
Hippo Manager
Hippo Manager
Hippo Manager is a cloud-based veterinary practice management solution for small and midsize clinics, hospitals, specialists and independent contractors. Its main features include appointment scheduling, reporting, point of sale (...Read more about Hippo Manager
Provet Cloud
Provet Cloud
Provet is a cloud-based practice management solution for veterinary clinics and hospitals of all sizes. Key features include online bookings, client communication, patient records, imaging and laboratory device connectivity and re...Read more about Provet Cloud
PetDesk
PetDesk
PetDesk is a practice management software designed to assist veterinary clinics with various administrative processes, such as appointment scheduling, client interactions, loyalty programs and more. Using the telemedicine platform...Read more about PetDesk
VETbuddy
VETbuddy
VETbuddy is a cloud-based solution that helps businesses manage processes related to medical records, appointments, financial reports and more. Key features include image storage, patient records, client portal, alerts/notificatio...Read more about VETbuddy
VisionVPM
VisionVPM
VisionVPM is a veterinary platform that helps businesses streamline client management, marketing and appointment scheduling operations. It enables healthcare professionals to consult patients through video conferencing functionali...Read more about VisionVPM
Onward Vet
Onward Vet
Onward Vet is a cloud-based electronic health records (EHR) solution that enables veterinary practitioners to track patients' data and manage administrative operations. Doctors can create personalized profiles for patients, upload...Read more about Onward Vet
ArbiMed Inventory
ArbiMed Inventory
ArbiMed Inventory is a cloud-based inventory management solution designed for the medical and other clinical industries. With ArbiMed Inventory, medical professionals and administrators can easily track valuable medical assets fro...Read more about ArbiMed Inventory
Popular Veterinary Comparisons
Buyers Guide
Last Updated: May 18, 2022What is veterinary software?
Veterinary software is similar to other types of medical software in that it enables practices to better track patients and manage their daily administrative processes. Just like other medical offices, veterinarian practices must be able to keep patient notes, track treatments, manage scheduling, and handle billing. Veterinary software streamlines all of these different processes to create a smoother patient experience.
Like other medical practices, veterinarian offices need a solution to help manage administrative functions and patient information. From initial contact with patients and pet owners to automated reminders and billing, veterinary software is available to streamline operations for a smoother patient experience.
In this guide, we’ll cover the following topics:
Common Features of Veterinary Software
What Type of Buyer Are You?
Important Considerations
Common Features of Veterinary Software
The features of veterinary software are quite similar to those of human-based medical practices, and share some of the same trends. The goal is to automate some manual processes that occur regularly and enhance veterinary capabilities to improve patient treatment and increase convenience for their owners.
These features typically include:
| Electronic medical records | Medical offices use electronic medical record (EMR) or electronic health record (EHR) software to keep track of patient details and store documents. A backbone of veterinary practices, the EMR includes past visit records, vaccination and lab documents, diagnoses and other details used for each visit. |
| Medical billing or point of sale (POS) | Most systems offer some type of billing and invoicing capabilities to make transactions simpler. Other vendors may offer the ability to integrate other accounting or POS applications instead. |
| Patient scheduling | Veterinary software users can schedule appointments for existing patients or begin profiles for new visitors. Many systems offer an easy-to-use calendar view for scheduling to drag and drop appointments and add other information, such as staff assignments, rooms or other notes. |
| Automated reminders | Patients are often busy, so sending a basic reminder or alert for an upcoming visit is an effective trend in appointment management. Schedule notifications based on a date or set up recurring automated messages. |
| Inventory management | Vet clinics need to maintain a supply of medications, vaccinations, food, treats and other office consumables and find the optimal stock quantities. This functionality can help offices create purchase orders, track batches and generate inventory reports. |
| Document and image storage | Users can store important digital documents and images such as X-rays, scans or lab results, in a secure location for quick retrieval. |
| Microchipping and boarding | Veterinary software can offer support features for microchipping, with connections to commonly used databases for lost pets. Additionally, users can manage boarding reservations and records. |
What Type of Buyer Are You?
Of those looking for new software, most cite at least one of these reasons:
“I’m replacing old, outdated software that is no longer supported.” This is a common complaint of software buyers from any industry, but it’s particularly important for medical practices to maintain software updates for compliance and security reasons.
Technology is imperfect, so if the system ever crashes in the middle of a busy day, support will be needed to get back up and running.
“I'm progressing from manual methods to more automation.” Even smaller vet practices can be buried in paperwork to manage, which reduces efficiency. By transitioning to veterinary software, you can reduce the clutter, make it easier to retrieve information and prevent errors or missing documents.
“I’m moving from several disparate systems to an integrated suite.” When a pet owner comes in with their sick cat, you don’t want to enter their medical history in multiple systems and hope all accounts are up-to-date.
Modern veterinary management software centralizes the most-used applications in one interface for quicker and more efficient workflows that keep sensitive medical data secure and accessible to the appropriate employees.
Important Considerations
With any software purchase, there are many factors to consider aside from basic functionality and price. Deployment options and various add-on modules can turn a generic suite into a software package that meets all of your needs. Consider these when seeking software:
- Cloud-based vs. on-premise. Nearly any type of software today will offer a cloud-based deployment option, where the system and any associated data is stored in computers on the vendor’s side. This is becoming the popular choice for many software buyers for its security and ease-of-implementation benefits. Alternatively, vendors offer traditional on-premise deployments as well—the choice can depend on whether your practice employs IT personnel, security of your location and more.
- Mobility options. Another major trend in software technology is the move toward more mobile options. By offering mobile apps for the smartphones or tablets many consumers already have, or by supplying their own mobile devices, companies can significantly increase efficiency of daily tasks. Veterinarians and nurses, for example, can enter patient details directly into a tablet during an examination.