Investigation Management Software

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Sofvie is a web-based collaborative intelligence platform designed to enhance communication and risk management in the workplace. The platform offers various tools for data collection, record management, hazard monitoring, custom ...Read more about Sofvie

4.67 (24 reviews)


FaceUp is a comprehensive whistleblowing platform, ethics hotline and HR tool. It is a secure, intuitive and easy to use solution, which allows employees and pupils to report instances of wrongdoing. Anybody can anonymously send r...Read more about FaceUp

4.74 (23 reviews)


Kaseware is a cloud-based investigation management solution for corporate security and law enforcement teams in public, private, and non-profit sectors. This platform can help teams manage operations, cases, documents, plus more. ...Read more about Kaseware

4.00 (2 reviews)

SAS Intelligence and Investigation Management

SAS Intelligence and Investigation Management is a comprehensive operational platform for law enforcement teams. It can be used to conduct complex investigations, gather large volumes of structured and unstructured data, and impro...Read more about SAS Intelligence and Investigation Management

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CROSStrax is a cloud-based solution for investigation management. It is suitable for organizations of any size and can be used by risk managers, HR departments, corporate security, investigation agencies, law enforcement, plus oth...Read more about CROSStrax

4.38 (8 reviews)

Case Closed

Case Closed is a CJIS-compliant case management solution for law enforcement investigation units, state bureaus, federal agencies, large investigations firms, and others. This solution can be hosted on the cloud or on on-premise. ...Read more about Case Closed

5.00 (10 reviews)


Corporate investigation management is complex. Today, every incident presents a greater risk to your organization than ever before. Recording incidents, responding consistently, and collecting data means messy spreadsheets, infor...Read more about i-Sight

4.70 (10 reviews)


EthicsPoint by NAVEX is a cloud-based solution, which assists risk and compliance teams with incident management and reporting. Key features include forms management, issue tracking, policy management, and compliance reporting. T...Read more about EthicsPoint

2.50 (2 reviews)


Omnigo is a public safety, incident and security management solution. The software is suitable for law enforcement, education and health care organizations. Key features include tools to help users manage Clery Act investigations,...Read more about Omnigo

4.36 (85 reviews)

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Resolver’s risk management software is a cloud-based solution for midsize to larger enterprises that serves customers across a variety of industries and business needs. These industries include banking and financial services, heal...Read more about Resolver

4.35 (43 reviews)

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Ethics and Compliance Cloud

Convercent is a cloud-based compliance management solution that helps small businesses to large enterprises manage corporate ethics via analytics, reports, and data-based predictions. It includes various modules to help manage cas...Read more about Ethics and Compliance Cloud

4.63 (8 reviews)

Incident Tracker

Incident Tracker is an on-premise and cloud-based solution that helps security firms, educational institutions, healthcare agencies, and other businesses manage incidents. It enables users to categorize digital forms into multiple...Read more about Incident Tracker

4.65 (17 reviews)


CloudNine is a cloud-based eDiscovery platform that assists professional services, law firms and information technology organizations to find, store, review and create legal documents. The solution includes preservation analysis, ...Read more about CloudNine

4.73 (45 reviews)

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ITRAK 365 is a cloud-based, ISO-compliant environmental, health and safety (EHS) solution catering to industries such as mining, forestry, oil and gas, waste management and manufacturing. Key include custom workflow creation, inci...Read more about ITRAK 365

4.60 (10 reviews)


Presynct_OnDemand is a cloud-based reporting solution that lets users log activities, create reports, track incidents and analyze data. The solution is suitable for a range of organizations and businesses such as police department...Read more about Presynct_OnDemand

4.57 (7 reviews)


Conceptualized by a partner at a personal injury law firm, SmartAdvocate is a legal management platform that offers flexible deployment options and a modular suite of applications. In addition to case management, attorneys a...Read more about SmartAdvocate

4.72 (71 reviews)

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Veriato Cerebral

Cerebral is an AI-driven threat detection solution that combines behavior analytics and user activity monitoring. This solution allows businesses to monitor and analyze devices from a single platform and can be deployed on the clo...Read more about Veriato Cerebral

4.24 (80 reviews)

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VCM is a legal management platform that helps private investigators, law firms, claims adjustors and corporations manage administrative and accounting operations. It enables professionals to access case information, assign tasks t...Read more about VCM

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Integrum is a fully integrated, cloud-based or in-premise, QHSE Risk and Compliance platform. Used by organizations of all sizes, across diverse sectors of commerce and government to manage incidents; conduct audits and inspection...Read more about Integrum

4.07 (14 reviews)

Veriato Investigator

Veriato Investigator is an employee investigation solution that can be hosted on the cloud or on-premise. It stores detailed employee record information including computer activity that can be used as evidence in litigation. Veria...Read more about Veriato Investigator

4.19 (31 reviews)

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Buyers Guide

Last Updated: November 17, 2022

For businesses, conducting high-quality investigations is no longer an option they can ignore. Be it employee misconduct, fraud, or workplace accidents, businesses need to properly investigate and record such incidents. Although workplace investigations can be costly and time-consuming, the cost of improper and non-compliant investigations resulting in lawsuits is even higher.

Equally true is the fact that these investigations can’t be satisfactorily managed with just documentation tools and spreadsheets. It’s because investigation interviews, evidence management, and proper reporting are important parts of an investigation that need to be professionally managed.

Investigation management software is a tool specifically designed to help you conduct high-quality investigations. It provides all the necessary features you may require to conduct investigations and helps file incident reports directly with regulators.

In this buyers guide, we will take a closer look at investigation management software, its features, benefits, and other essential details.

Here’s what we’ll cover:

What is investigation management software?

Investigation management software helps businesses investigate misconduct, employee safety breaches, and noncompliance. The tool is mostly used by human resources (HR) employees and health and safety professionals. It helps them speed up the investigation by automating the investigation workflow and helps record the necessary case details.

Case details in CROSStrax Software (Source)

Common features of investigation management software

In this section, we’ll look at some common features of investigation management software. These features will help you understand the basic capabilities a solution must offer.

Contact management Search for contact details or add new contacts to the database. Send emails directly to the contacts.
Data management Maintain case-related details and documents in a central repository. Maintain an audit trail of changes and fetch data from multiple sources such as email, disk images, and log files.
Incident management Document case information and set up rules-driven workflows, permissions, and access controls to streamline the investigation process.
Reports and analytics Monitor the progression of cases with reports and dashboards. Most tools allow customization of report fields to obtain deeper insights.
Link analysis Identify the root cause of an incident and hidden connections between data sets.

What type of buyer are you?

There are two major types of buyers for investigation management software.

  • HR personnel: These buyers are usually from the HR department. They need a tool to investigate cases of employee misconduct, financial investigations, arbitration, or grievances. The tool helps them streamline the investigation process, track proceedings, and take action, all confidentially.
  • Health and safety professionals: These buyers are employee health and safety professionals who need a tool to investigate health and safety-related incidents such as accidents, injuries, and exposure to dangerous substances. The tool helps them comply with Occupational Safety and Health Administration (OSHA) guidelines, file incident reports with regulators, and track proceedings.

Benefits of investigation management software

The following benefits enlist the organizational functions positively impacted by the tool:

  • Reduce investigation time: The tool reduces the overall investigation time by automatically organizing investigation data and reporting details and automating process workflows.
  • Ensure compliance: The tool helps keep your business compliant with government or company regulations through detailed incident reports on investigation outcome. You can automatically create reports by fetching case data from the system or file them directly with the regulators.

Key consideration for selecting investigation management software

As the last step to selecting a tool, keep an additional factor in mind.

    • Integration with third-party tools: Since investigations don’t take place in silos and heavily rely on information from various business processes, the investigation software you select must integrate with third-party tools. These tools may include HR software, audit software, and case management software.

Note: The application selected in this article is an example to show a feature in context and is not intended as endorsements or recommendations. It has been obtained from sources believed to be reliable at the time of publication.