Customer Communications Management Software

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and m...Read more about Bitrix24

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action invol...Read more about Pipedrive

Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omnichannel CRM and customer engagement operations....Read more about Qiscus

FrontRunners 2022

HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. The platform enables users to manage client communication, queries, tickets, feedbacks and surveys. HelpDesk...Read more about HelpDesk

FrontRunners 2022

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all...Read more about LiveAgent

Easily finding and contacting the people you're looking for is the cornerstone of every business, be it customers, candidates, clients, you name it. Jobin.cloud specializes in conglomerating this huge aspect of every business's w...Read more about Jobin.cloud

FrontRunners 2022

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online a...Read more about Tidio

Rooftop is an all-in-one email management, team collaboration, and project management platform. This web-based solution is designed to streamline internal communication, task management, and customer support. Rooftop provides tool...Read more about Rooftop

Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. All major messenger platforms are supported. You can create your own chatbot...Read more about Kommo

Intelledox is a low-code, cloud-based content and workflow automation (WCA) solution designed to transform B2C operations and improve customer engagement. Businesses and governmental organizations can streamline complex processes ...Read more about Intelledox

Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across v...Read more about Keap

FrontRunners 2022

Help Scout is a dedicated customer support platform built for growing teams to deliver best-in-class customer service. When you sign up you get access to an entire suite of tools, all optimized specifically for customer support. ...Read more about Help Scout

Maropost is a cloud-based marketing solution enabling marketing teams to strategically engage with their audience through marketing automation and analytics. It has proved to be successful for businesses of all sizes across multip...Read more about Maropost

Engaging end-users with a one-stop digital experience, Moxo is a cloud-based business interaction management solution that enables businesses to create a branded portal to maintain continuous connection with internal teams and ext...Read more about Moxo

Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agent productivity and saves a ton of money. We seamlessly integrate into any CRM to make your contact c...Read more about Samespace

Infobip omnichannel ommunications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention. ...Read more about Infobip

FrontRunners 2022

Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients and run promotional campaigns via one-to-one chats, video calls and text messages. The application lets pro...Read more about Viber

Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utilizing end-to-end encryption and self-destruct message capabilities. Telegram allows businesses to customize their ...Read more about Telegram

Smith.ai offers 24/7, AI-backed live chat services and as well as a free, AI-only Chatbot. Smith.ai has designed their chat products and services to help businesses capture leads and help clients online. Live chat receptionists re...Read more about Smith.ai

FrontRunners 2022

Whistle is a cloud-based guest messaging platform, which helps businesses in the hospitality industry communicate with guests, manage bookings, streamline check-in processes and more. Hoteliers can track team members' performance ...Read more about Whistle Messaging