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Online Membership Software
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Agilon One Donor CRM
Agilon One Donor CRM
Designed to equip nonprofits with cloud technology to manage their organization, Agilon’s ONE donor management and customer relationship management (CRM) system offers best-of-breed solutions for fundraising, donor management and ...Read more about Agilon One Donor CRM
Neon CRM
Neon CRM
Neon CRM, a Neon One company, is a cloud-based customer relationship management (CRM) software suite for nonprofits of all sizes. Applications include fundraising management, donor management, membership management, event registra...Read more about Neon CRM
CharityEngine
CharityEngine
CharityEngine's nonprofit CRM software simplifies the fundraising process, so you spend more time on your campaigns and less time struggling with technology. It has the tools for managing donors, receiving donations, processing pa...Read more about CharityEngine
AMO
AMO
AMO is a cloud-based membership management solution designed for organizations in search of an online and mobile-ready solution that can help them organize and manage their memberships. With AMO, organizations can manage their web...Read more about AMO
iMIS
iMIS
iMIS is purpose-built for the way you work, as the world’s only Engagement Management System (EMS), designed to meet the unique management needs of associations, unions, clubs, and other non-profits. Enjoy all the features you ne...Read more about iMIS
ThreeSixty
ThreeSixty
ThreeSixty (formerly Personify360) is the industry-leading member management platform with the most robust and flexible capabilities on the market. It is ideal for medium to large organizations and creates a unified view of consti...Read more about ThreeSixty
YourMembership
YourMembership
YourMembership.com is an integrated suite of online membership management applications used by associations and other member organizations to engage members, track financial data and support administrative processes. The plat...Read more about YourMembership
Fonteva for Associations
Fonteva for Associations
Fonteva For Associations is an association management solution built on the Salesforce platform. This system captures and tracks all member data on a single screen to for association managers. Its core applications include ac...Read more about Fonteva for Associations
Tendenci
Tendenci
Tendenci is a membership management solution that offers events management, online fundraising, content management and job board modules. It is suitable for associations, educational institutions, healthcare organizations, communi...Read more about Tendenci
NetForum Enterprise
NetForum Enterprise
NetForum Enterprise is a web-based association management system and is used by associations, nonprofits, and government agencies. The system includes modules for managing events, member profiles, membership levels, and dues. ...Read more about NetForum Enterprise
Member365
Member365
Member365 is a cloud-based nonprofit solution for member-based organizations. Features offered within the platform include membership management, automated membership renewal, a member portal, event planning, email marketing, fund...Read more about Member365
SilkStart MultiChapter
SilkStart MultiChapter
SilkStart is an integrated suite of association management tools created for small to midsize single chapter and larger multi-chapter associations. SilkStart serves the unique needs of multi-chapter organizations through a connect...Read more about SilkStart MultiChapter
MemberLeap
MemberLeap
MemberLeap by Vieth Consulting is a cloud-based association management system built to support the needs of associations, nonprofits, clubs, churches and other member-based organizations. Suitable for any size organization, this s...Read more about MemberLeap
GrowthZone
GrowthZone
GrowthZone is an online platform with built-in marketing automation designed to help associations and chambers of commerce manage their members, events, fundraising, marketing, donors, volunteers, and more. An online application ...Read more about GrowthZone
xCatalyst
xCatalyst
xCatalyst, by ESX, is a nonprofit software tool designed for organizations of scaling sizes and in various specialties. Associations, corporations, national organizations, higher education programs, philanthropic organizations, fa...Read more about xCatalyst
MemberPlanet
MemberPlanet
Memberplanet is a nonprofit management software designed for both small and growing organizations. The system is applicable for use by arts and cultural organizations, associations, international and national groups and philanthro...Read more about MemberPlanet
VeryConnect
VeryConnect
VeryConnect is a cloud-based membership management solution that provides services such as member data collection, subscription and payment management, email campaigns and event creation. It is suitable for membership organization...Read more about VeryConnect
ePhilanthrAppeal
ePhilanthrAppeal
ePhilanthrAppeal is a cloud-based nonprofit software that caters to health services, human services, animal services, senior services, memberships, associations, education and politics. Primary features include donation manag...Read more about ePhilanthrAppeal
Boardable
Boardable
Boardable is a powerful board management platform, trusted by thousands of organizations across the globe, that helps board leaders get more done. Boardable's intuitive one-screen experience makes it easy to host meetings, build a...Read more about Boardable
Glue Up
Glue Up
Glue Up (Formerly EventBank) is a cloud-based engagement management platform for nonprofit organizations. Glue Up integrates event management, membership management, customer relationship management (CRM), email marketing, payment...Read more about Glue Up
Popular Online Membership Software Comparisons
Buyers Guide
Last Updated: October 27, 2022Online membership software helps associations, clubs and other groups collaborate, communicate, register for events, process payments and more. It’s a must-have tool for any organization serious about engaging members, as well as tracking their participation and other interactions.
With dozens of great online membership systems on the market, it can be tough to figure out which one is right for your organization. So, we put together this guide to help.
Here's what we'll cover:
What Is Online Membership Management Software?
Common Functionality of Online Membership Management Software
How Online Membership Software Is Priced
Types of Software Buyers
Potential Benefits and Drawbacks
What Is Online Membership Management Software?
Online membership software is the same as any other type of membership software—only it is exclusively deployed online and accessed via a Web browser.
The functionality offered in this software ranges from simple to complex. Basic systems serve mainly as a membership database that tracks contact details, dues, renewal dates and payment history. More advanced capabilities include modules for managing continuing education programs, publications, certifications and more.
Common Functionality of Online Membership Management Software
At a minimum, an online membership system will include the following:
| Membership database | Stores all records in a single location. Some systems include a self-service portal, which lets members log in, view and update their own records. |
| Dues and renewals tracking | Set membership and pricing levels, as well as generate renewal reminders. Most systems also accept and process credit card and other types of payments. |
| Communication capabilities | Enables staff and members to send messages to all members, specific groups or individual members. Administrators can create lists, then customize email, text and other communications to people on that list. |
| Reporting tools | Filter, sort and export member data for insights on program success and member satisfaction. |
Dues management interface in StarChapter
How Online Membership Software Is Priced
The majority of online membership products come with subscription-based pricing. Under this pricing model, users pay a relatively low monthly or annual fee to use the software and receive upgrades and support. Some vendors also charge a one-time setup fee to configure the system and migrate critical data.
It is less common to find online software that has perpetual license pricing. Perpetual licenses require a large, one-time fee up front, which allows a buyer to use the software indefinitely. Support, maintenance and upgrade fees are rarely included, however, and must be renewed.
Furthermore, price levels are often determined by the number of records stored in the system. For example, an organization with 50 records is charged the lowest fee, while an organization with 5,000 records is charged the highest.
Types of Software Buyers
Any membership organization can take advantage of online membership software. Organizations that benefit most, however, include:
Clubs. Special interest groups, PTAs, booster clubs, religious groups and others use this type of software to track member details and dues, and distribute important details on group activities.
Nonprofits. Member-based nonprofits include chambers of commerce, real estate boards, theater groups, zoos and similar organizations. They use online membership software to communicate with members, raise funds, renew memberships, manage event registrations and more.
Small associations. Trade, professional and alumni associations that engage a small number of members primarily use online membership software to track contact details, support communications and automate dues renewals.
(Note: Large associations that participate in publishing, political lobbying, continuing education and conferences are usually better served by AMS products.)
Membership levels and renewals in MemberPlanet
Potential Benefits and Drawbacks
Online software has a number of advantages over traditional platforms, including:
Lower upfront cost. Instead of a large initial investment, a lower monthly or annual subscription fee is paid only as long as an organization needs the software.
Greater accessibility. Instead of being tied to a computer in a physical office, users can use online membership software anywhere they have a good Internet connection—even on a mobile device.
Always run the latest version. The vendor rolls out software updates and new features as soon as they are ready without users having to pay for an upgrade and manually install it themselves.
Online membership software is not without drawbacks, however. The biggest one is, ironically, cost. Although its initial and short-term investment is lower than installed software, recurring fees add up, resulting in a total cost of ownership that exceeds what would have been paid for an on-premise system.
Online Membership Software Total Cost of Ownership
Downtime is another potential drawback. Since an Internet connection is required to access online software, it’s not possible to use it if service is disrupted. Additionally, the vendor may schedule downtime for periodic maintenance, which blocks people from using the system during that time.