Medical Spa Software

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ChiDesk is an online booking and operations management software for spas and salons. The cloud-based platform allows businesses to manage appointments, record and track sales, manage employees, strengthen client relationships, sch...Read more about ChiDesk

4.59 (22 reviews)


SimpleSpa is a cloud-based salon and spa management solution for small, midsize and large day spas, beauty and hair salons. Primary features include online booking management, marketing, appointment management, product management,...Read more about SimpleSpa

4.97 (34 reviews)


*60 DAY FREE TRIAL* Ovatu is a world-class salon booking software provider with full point of sale, reminders, online booking options, marketing tools, and more. Ovatu customises the entire booking experience to your brand and hel...Read more about Ovatu


DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing and revenue cycle management. It includes ...Read more about DrChrono

4.02 (460 reviews)

316 recommendations

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FrontRunners 2022

AestheticsPro is a cloud-based, HIPAA compliant medical spa management software solution that offers staff and calendar management along with client management, a point-of-sale and marketing tools within a suite. The staff manage...Read more about AestheticsPro

4.34 (333 reviews)

32 recommendations

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Jane is a practice management solution that helps health and wellness clinics streamline operations related to appointment booking, billing, charting and more. It allows patients to view and choose services, treatments and practit...Read more about Jane

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FrontRunners 2022

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client ...Read more about Vagaro

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Power Diary

Power Diary is online practice management software for health clinics, and includes calendar management, automated appointment reminders (SMS or email), treatment note templates (which can be configured to your needs), online form...Read more about Power Diary

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Cliniko is a cloud-based practice management solution designed to help businesses in the healthcare sector manage appointment scheduling, invoicing, payment processing and more. It enables medical professionals to capture patients...Read more about Cliniko

4.88 (17 reviews)

Agilysys Spa

Agilysys Spa is a web-based solution that helps businesses manage appointments, customer profiles, payment transactions and more on a centralized platform. It enables staff members to schedule services and track daily appointments...Read more about Agilysys Spa

2.71 (7 reviews)


Bookeo is a cloud-based booking and reservation solution that caters to tour operators, travel agencies, schools, therapists, photographers and event organizers. The solution offers Bookeo Appointments, Bookeo Classes and Bookeo T...Read more about Bookeo

4.35 (84 reviews)

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SalonBuilder is a salon and spa management solution that helps businesses create and maintain websites to streamline operations related to appointment booking, email marketing and client management, among other processes. It provi...Read more about SalonBuilder

4.71 (48 reviews)

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FrontRunners 2022

Fresha is the only subscription-free appointment booking software for beauty and wellness, catering to the needs of hair, nail and beauty salons, barbershops, massage centres, spas and saunas, health clinics and therapists. Everyo...Read more about Fresha

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FrontRunners 2022 is one of the world´s leading appointment scheduling solutions with tens of thousands of paying customers around the globe. offers a booking solution for smaller service based businesses as well as ente...Read more about

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FrontRunners 2022

Zenoti is a cloud­-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable repo...Read more about ZENOTI

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BookSteam is an online appointment scheduling solution. It offers business and customer-facing functionality so that customers/clients can schedule appointments online, while businesses can manage these appointments on the backend...Read more about BookSteam

4.64 (81 reviews)

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Timely is a cloud-based appointment scheduling solution that caters to individual professionals and small and mid-size businesses, including beauty salons, hair salons, health clinics, massage therapists and personal trainers. U...Read more about Timely

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FrontRunners 2022

Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and...Read more about Booker

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Acuity Scheduling

Squarespace Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individu...Read more about Acuity Scheduling

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Demandforce is the all-in-one practice growth solution made to attract new patients, and keep them coming back. With fully-integrated automation tools like appointment reminders, automated recall, two-way texting, targeted email c...Read more about Demandforce

3.65 (55 reviews)

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Buyers Guide

Last Updated: November 21, 2022

Medical spa centers often find themselves overburdened with administrative tasks, such as managing client appointments, communicating with clients, and collecting payments. This typically trickles down to the their everyday operations and can negatively affect their customer service and experience.

If these challenges sound familiar, it's time you looked at medical spa software. You've worked hard to get your medical spa business off the ground, and if you're feeling the need for dedicated software, it's proof of your success.

However, choosing the right medical spa software with the right features for your business can be a daunting task. That's why we've created this Buyers Guide to detail everything you need to know before making a final purchase decision.

Here's what we'll cover:

What is medical spa software?
Common features of medical spa software
What type of buyer are you?
Benefits of medical spa software
Key considerations

What is medical spa software?

Medical spa software helps spa owners, managers, and therapists streamline their administrative tasks and improve focus on service delivery. It allows medical spas to manage their calendars and client appointments, receive feedback from clients, process payments, and market their services. In addition, medical spa software helps analyze staff productivity and manage inventory.

Appointment management and payment processing in Booker medical spa software


Appointment management and payment processing in Booker


Common features of medical spa software

Different vendors offer different features in their medical spa software solutions. Selecting the right medical spa software for your business is easier when you know what the common features to look for and what they do.

Appointment management

Allows medical spa owners and staff to book, reschedule, and follow up on client appointments. Some solutions allow users to confirm appointments with clients via text message and email.

Appointment self-scheduling

Allows clients to book, cancel, or modify appointments through a spa's website or social media page. Clients can choose their preferred service staff as well.

Staff management

Allows spa owners and managers to track employee attendance and manage work schedules.

Client management

Allows spas to capture client information such as name, visit history, birthday, or other life events to promote marketing campaigns, as well as segment clients by service preference and spending level.

Billing and payment processing

Allows users to generate invoices and accept payments from clients via multiple payment methods, including credit/debit cards, cash, electronic wallets, or gift cards.

Reporting and analytics

Allows spa owners to track business performance using different types of reports such as appointment activity reports, sales reports, tax reports, and profit and loss records. They can also assess staff performance by analyzing metrics such as average profit per booking, client retention rate, or clients serviced per day.

Inventory management

Allows spa owners/managers to track inventory levels, automate reordering items when stock levels run low, and capture details of received orders.

To further understand these features and learn about medical spa software solutions, call our advisors at 855-998-8505 for free, no-obligation help. They'll help you narrow down your options by listening to your requirements and recommending the best-suited solutions for your spa center.

What type of buyer are you?

Before you start evaluating medical spa software options, you'll want to know what buyer category you belong to. Most buyers fall into one of the below categories:

  • Solo therapist spa: Due to limited resources, these spas require a solution that allows their clients to make online appointments through a web interface. The solution must also help the solo therapist track the status of the appointments and collect payments via different methods such as cash, credit cards, or electronic wallets.
  • Small and midsize medical spa: A small medical spa usually employs 5 to 20 staff members while a midsize spa may have around 20 to 50 staff members. These businesses deal with a larger volume of customers and staff members, and therefore, require a solution that offers client management, staff management, appointment scheduling, and payment processing.
  • Large medical spas: Large medical spas usually employ more than 50 staff members across multiple locations. Due to the large number of customers and staff members these spas manage, they'll benefit from reporting and analytics features to generate various types of performance reports. Also, these businesses will want the software to integrate with their existing marketing tools to create data-driven marketing campaigns.

Benefits of medical spa software

While some of the benefits of medical spa software may be clear from the discussion above, we've called out the most notable ones below:

  • Enhanced client experience: Medical spa software helps spa owners streamline their administrative tasks to improve customer service delivery. The software also captures clients' purchasing habits that help spa owners provide personalized services. Some systems offer a feedback collection mechanism that allows clients to share their comments about their experiences directly with spa owners.
  • Increased staff productivity: Medical spa software solutions help spa owners plan work schedules for their staff to enhance productivity. Spa owners can also track individual staff performance and collect client feedback to enhance the level of service across the entire workforce.

Key considerations

Here are some important factors to consider before you purchase medical spa software:

  • Mobile app availability: A companion mobile app will help you track and manage your spa business from anywhere. It'll also help you track appointments and client queries while you're at work or away. In addition, a mobile app is helpful if you're operating multiple locations.
  • Pricing and functionality match: Most medical spa software solutions are available with a monthly or annual subscription. Carefully evaluate subscription plans to match your budget and the features you need most.
  • Customer support: Find out if the vendor offers support 24/7, only during business hours, or not at all. Also, ask about available support options, such as email, phone, or live chat.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.