Quality Management Software

Quality management software (QMS) can help manufacturers measure (and therefore improve) the quality of their products and processes. This software category can refer to a broad range of applications that help manufacturers ensure quality across all supply chain activities—from design to production to distribution and eventually, service.

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Falcony

Falcony is a cloud-based application fit for mobile and tablet use. It can be used by businesses of all sizes. This tool is made to improve facilities/property management. It allows users to customise audit templates and score ran...Read more about Falcony

4.73 (33 reviews)

Total Lean Management (TLM) QMS Software

The Lean Machine is disrupting the market by making the best ideas from these client interactions available in an off-the-shelf landscape of 27 integrated modules for Quality, Risk, and Material Management at prices less than half...Read more about Total Lean Management (TLM) QMS Software

4.80 (15 reviews)

4 recommendations

qTest

qTest is a cloud-based test management software that offers a variety of functionalities to help businesses test their applications, websites and other digital products. Its automated testing functionality allows users to find bug...Read more about qTest

4.38 (21 reviews)

Intellect

FrontRunners 2022

Intellect provides a flexible enterprise Quality Management Software (eQMS) solution and platform designed to meet any FDA and ISO compliance requirements, as well as digital transformation goals. Built on the Intellect Compliance...Read more about Intellect

4.53 (60 reviews)

8 recommendations

Orcanos

Orcanos is a cloud-based platform designed to help businesses of all sizes manage and automate all document workflows, from initial approvals to final signoffs. The centralized platform enables users to publish approved document v...Read more about Orcanos

4.29 (35 reviews)

Sofvie

Sofvie is a web-based collaborative intelligence platform designed to enhance communication and risk management in the workplace. The platform offers various tools for data collection, record management, hazard monitoring, custom ...Read more about Sofvie

4.67 (24 reviews)

Digital Business Transformation Suite

Enterprise Process Center, by Interfacing Technologies, is a business process management (BPM) suite that provides businesses several digitization and management programs within a single platform. The solution can be deployed eith...Read more about Digital Business Transformation Suite

4.79 (19 reviews)

ZEBSOFT

ZEBSOFT is a cloud-based governance, risk management, and compliance (GRC) solution designed to help businesses streamline processes related to auditing, equipment maintenance, version control, team communication and more. Enterpr...Read more about ZEBSOFT

5.00 (4 reviews)

REALTRAC

Realtrac is an on-premise job management solution designed for job shop manufacturers and modular machine shops. It helps small and midsize manufacturers to schedule workflows, manage shop operations, track inventories, manage pur...Read more about REALTRAC

4.07 (68 reviews)

16 recommendations

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Kinetic

Kinetic (the new name for Epicor ERP) is the cloud ERP solution built with manufacturers, for manufacturers. Epicor offers a cloud ERP platform with deployment flexibility (cloud, on-premise, hybrid) that provides manufacturers wi...Read more about Kinetic

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WorkWise ERP

WorkWise ERP,an Aptean Companyis an enterprise resource planning (ERP) solution that helps midsize businesses in the manufacturing industry with their management processes and operations. It can be deployed on-premise or in the cl...Read more about WorkWise ERP

4.12 (38 reviews)

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QT9 QMS

FrontRunners 2022

QT9 Quality Management Software is a web-based QMS software used by companies to comply with ISO and FDA quality standards. The software is available for deployment either on-premise or in the cloud. The tool eliminates the need f...Read more about QT9 QMS

4.67 (67 reviews)

11 recommendations

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Infor VISUAL

Infor VISUAL is an Enterprise Resource Planning (ERP) System with end-to-end functionality built for manufacturing organizations looking for a complete solution that supports the entire operational lifecycle, from planning to sour...Read more about Infor VISUAL

4.37 (35 reviews)

15 recommendations

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Cority

FrontRunners 2022

Cority offers a cloud-based, enterprise quality management and compliance software solution for midsize to large global manufacturers. It is suitable for manufacturers that operate in industries such as automotive, aerospace and d...Read more about Cority

4.33 (81 reviews)

1 recommendations

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Quality Management Software

Intelex QMS provides a cloud-based interface for environmental, health and safety, quality and business performance management. This solution helps customers report essential business information, ensure compliance requirements, m...Read more about Quality Management Software

4.20 (15 reviews)

ZenQMS

ZenQMS is a cloud-based quality management system that provides tools for document collaboration and control. It helps businesses manage aspects of document lifecycle, allowing them to transit their workflows from manual, paper, a...Read more about ZenQMS

4.42 (19 reviews)

QAD Adaptive ERP

QAD Adaptive ERP is a cloud-based solution for manufacturing businesses in the food and beverage, automotive, consumer products, industrial, life sciences, and high tech industries. It combines ERP, supply chain, finance, and cust...Read more about QAD Adaptive ERP

3.76 (17 reviews)

UniPoint Quality Management Software

uniPoint Quality Management Software is a modular on-premise quality management solution capable of integrating with other ERP systems. Built on Net Technology, a SQL database, and Crystal Reporting, this system is designed to gro...Read more about UniPoint Quality Management Software

4.05 (10 reviews)

7 recommendations

Harrington Quality Management System (HQMS)

Harrington Quality Management System (HQMS) is a cloud-based solution that provides business process improvement and quality management solutions. It is suited for midsize and large organizations. Harrington Quality Managemen...Read more about Harrington Quality Management System (HQMS)

4.63 (4 reviews)

PINpoint

When you work with PINpoint, you’re getting the power behind 25 years of focus on manufacturing excellence. As a recognized leader in the Manufacturing Execution System (MES) category, we give customers the ability to optimize eff...Read more about PINpoint

4.14 (14 reviews)

Buyers Guide

Last Updated: November 23, 2022

We wrote this guide to help you better understand what you need to consider when researching quality management software.

Here's what we'll cover:

What Is Quality Management Software?
Common Features of Quality Management Software
What Type of Buyer Are You?
Additional Capabilities to Consider

What Is Quality Management Software?

 

Quality management software (QMS) can help manufacturers measure (and therefore improve) the quality of their products and processes. This software category can refer to a broad range of applications that help manufacturers ensure quality across all supply chain activities—from design to production to distribution and eventually, service.

Some solutions on the market are created for general repetitive manufacturers, while others are designed for specialized manufacturing (e.g., pharmaceutical and biochemical manufacturers).

Common Features of Quality Management Software

The applications that can make up a quality management system aim to help manufacturers better control the four key components of quality management:

  • Quality planning;
  • Quality control;
  • Quality assurance and
  • Quality improvement.

Common functionality found in these systems includes:

Corrective and preventive action (CAPA) Helps manage and track CAPAs by automatically routing corrective/preventive actions to the right quality manager so they can accept or reject the action. If accepted, the system will assign the action to a responsible party and start a workflow to investigate the root cause of the issue. Quality managers can attach documentation, assign priority to and monitor the status of each submitted action.
Audit management Tracks all audit tasks and documents. Keeps a record of internal and third-party audits, tracks the scheduling and results of every audit and allows manufacturers to evaluate the effectiveness of auditors. An audit management application will usually be built to pass this information to the document control or CAPA modules so that audit information can be attached to the corresponding corrective/preventive action.
Complaint management Helps manufacturers improve their quality of service by logging complaints from customers. Manufacturers can then investigate, respond to and resolve customer complaints. This application can provide manufacturers with useful feedback from end customers that might otherwise be difficult to obtain.
Change control Identifies, defines and organizes the tasks required to implement a change in company processes or use of resources (e.g., packaging for a particular product). The system then analyzes how that change will impact the company.
Document control Helps manufacturer’s organize all documents related to production—from the design files for a product to standards compliance documentation—in a centralized and searchable database. Documents can be easily sent to team members for review/approval and linked customer records, bills of materials (BOMs) and inventory.
Risk management Enables manufacturers to more easily evaluate risk by standardizing risk assessment documentation and analyzing recurring issues in a single location. All risk files are associated with the corresponding document, project or process to improve analysis.
Statistical process control Collects, analyzes and visually displays data from shop floor machines to measure statistical variations in output. Based on this data, manufacturers can fine-tune their production processes to reduce scrap rates, improve yield and produce a higher quality product.
Supplier quality management Helps manufacturers qualify, select and monitor supply chain partners. Includes features for supplier scorecards, supplier qualification workflows and tracking of supplier issues such as non-conformances.
Employee training management Helps manage employee training by tracking training activities and ensuring that relevant course materials are completed. Ensures compliance with requirement for proof of quality management training.

What Type of Buyer Are You?

Prior to evaluating a quality management program, you’ll want to know what type of buyer category you belong to:

Enterprise quality management software (EQMS) buyer. Manufacturers that require data integration across all applications should evaluate an integrated suite. These systems are able to manage quality compliance, track the source of quality issues, monitor shop floor operations and evaluate supplier relationships within a single system. EQMS systems can be integrated with other enterprise applications such as enterprise resource planning (ERP), supply chain management (SCM) and product lifecycle management (PLM) software to provide a more complete view of operational quality.

Single application buyer. Manufacturers that are not ready to purchase an enterprise system may consider a single solution to better manage one aspect of operations. Common applications that manufacturers can purchase on a stand alone basis include document control, change management and statistical process control (SPC) software.

Specialty buyer. Some manufacturers will have industry-specific requirements. For instance, pharmaceutical manufacturers require functionality to prove compliance with the Federal Drug Administration’s guidelines in Title 21 CFR Part 11. This means they need a system that helps properly track plant audits, control for drug quality and track all electronic documents according to FDA standards. Other manufacturers that should evaluate a specialized system include medical device, consumer products and electronics manufacturers.

Additional Capabilities to Consider

In addition to the key functionality we reviewed above, there are other capabilities that can be important to quality management, but aren’t present in every system. Here are a couple more to consider before implementing a new system.

Data visualizations. A QMS system collects high volumes of useful quality data. To synthesize all of this information and make analysis easier, manufacturers should consider the visual reporting capabilities of their system as a well-designed reporting dashboard will make it easier for the average user to make more data-driven decisions.

Example of a quality management reporting dashboard from IQMS

Web-based supplier portals. Many systems provide a Web-based portal to manage supplier relationships. These portals give suppliers real-time access to your supply requirements such as purchase orders, payment and invoicing as well as advance shipping notice (ASN) information. This makes it easier to interface with your suppliers and also gather valuable information about suppliers’ performance. Before implementing a supplier portal, it’s important to coordinate with suppliers to ensure you provide them with information they need to meet your inventory needs. Some manufacturers also share their supplier scorecard in this portal so suppliers understand the exact metrics you’ll use to evaluate their performance.