Conversational AI Platform

FrontRunners 2022

ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages and messaging applications. It offers a visual builde...Read more about Chatbot

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action invol...Read more about Pipedrive

assist365 is a multilingual conversational AI that can clearly understand and respond to more than 20 languages. The well-optimized NLP and NLU engine in the assist365 deliver a human-like interaction experience to the users acro...Read more about assist365 - AI-powered Virtual Assistant

Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omnichannel CRM and customer engagement operations....Read more about Qiscus

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online a...Read more about Tidio

FrontRunners 2022

Drift is a cloud-based solution designed to help businesses automate sales processes by adding live chat windows to websites for increased customer experience and loyalty. Key features include chatbots, geo-targeting, offline acce...Read more about Drift

Kommunicate is a live chat solution that enables businesses to streamline processes related to customer communications, chatbots, contact management and more. Professionals can create a knowledge base with a customizable interface...Read more about Kommunicate

Ada helps businesses create Artificial Intelligence (AI)-enabled chatbots to streamline customer support and communication processes. It offers customization tools, which allows organizations to improve customer engagement using v...Read more about Ada

Smith.ai offers 24/7, AI-backed live chat services and as well as a free, AI-only Chatbot. Smith.ai has designed their chat products and services to help businesses capture leads and help clients online. Live chat receptionists re...Read more about Smith.ai

Heyday by Hootsuite is artificial intelligence (AI) powered, all-in-one chat solution for ecommerce, support and marketing teams. With Heyday, ecommerce businesses deliver exceptional customer experience throughout the customer jo...Read more about Heyday

LivePerson's Conversational Cloud offers live chat and messaging on a variety of digital channels including messaging directly on your business’s website or mobile app, SMS, Email, WhatsApp, Facebook Messenger, Apple Business Chat...Read more about Conversational Cloud

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels- WhatsApp, Messenger, Instagram...Read more about Engati

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key-Value Propositions 1. Smart...Read more about Freshchat

FrontRunners 2022

Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 90,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with p...Read more about Birdeye

Chatfuel is a cloud-based platform that helps small to large enterprises improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. Users can send automated responses for frequently asked q...Read more about Chatfuel

ManyChat is a cloud-based chatbot solution designed to help small businesses drive chat marketing campaigns through social media platforms and text messaging. Key features include message broadcasting, drip marketing, A/B testing,...Read more about ManyChat

ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor performance. It is primarily designed to transcribe calls and provide managers key metrics. Firms can use t...Read more about ExecVision

DontGo is a live chat platform that helps businesses convert abandoning traffic into sales leads using artificial intelligence (AI) chatbots and exit intent technology. With its split testing module, professionals can run differen...Read more about DontGo

Powered by in-house AI technology, Sasha by True Lark is a responsive conversational AI chatbot that is used by businesses in the fitness & wellness, beauty and dental markets to automate front-desk communications. With 24/7 cover...Read more about TrueLark

Flow.ai is a web-based live chat solution designed to help businesses create custom chatbots for WhatsApp, Facebook, rich communication services (RCS) and other communication channels. Key features include real-time consumer-facin...Read more about Flow.ai