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BizMerlinHR
BizMerlinHR
BizMerlinHR is a cloud-based human resource management solution that helps mid to large enterprises manage the entire employee lifecycle, from onboarding to comprehensive employee records to performance management to team retentio...Read more about BizMerlinHR
SurveySparrow
SurveySparrow
FrontRunners 2022
SurveySparrow is a cloud-based customer experience solution that enables businesses of all sizes to create engaging feedback surveys. It comes with a centralized dashboard, which allows users to import contacts and organize them i...Read more about SurveySparrow
Effy
Effy
Effy is a customizable HRM system for IT companies that organizes and keeps secure all employee information in one place. With Effy, users can easily automate core HR processes including employee onboarding and leave management, r...Read more about Effy
Hirebook
Hirebook
Hirebook is a people-focused platform that helps companies empower their teams through meetings, dialogue, objectives, and actions. It allows managers to check in with employees, provides dedicated space to share progress and disc...Read more about Hirebook
Spidergap
Spidergap
Spidergap is a cloud-based 360 degree feedback tool designed for businesses of all sizes. You can use out-of-the-box templates to start collecting feedback immediately, or you can fully customize your questionnaires to include c...Read more about Spidergap
AssessTEAM
AssessTEAM
FrontRunners 2022
Cloud-based performance management software helps businesses across various industry verticals to assess, analyze, and evaluate team performance. Process all evaluation types from traditional top-down, 360 feedback, real-time f...Read more about AssessTEAM
Profit.co
Profit.co
Profit is an enterprise Objectives & Key Results (OKR) software, integrated with Task Management, Employee Engagement & Employee Development. You can create Objectives & Key Results at every level of your organization while ensuri...Read more about Profit.co
SurveyMonkey Enterprise
SurveyMonkey Enterprise
SurveyMonkey Enterprise is a 360-degree feedback solution designed to help businesses in education, healthcare, IT and other sectors conduct surveys to collect feedback. The GDPR and HIPAA compliant platform enables teams to encry...Read more about SurveyMonkey Enterprise
Startquestion
Startquestion
FrontRunners 2022
Startquestion is a professional survey software designed to help businesses of all sizes, freelancers, nonprofits, educational institutions and more create online questionnaires for researching employees, clients and community. Ke...Read more about Startquestion
SurveyLab
SurveyLab
SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to build satisfaction surveys, conduct market research and gather employee feedback. SurveyLab offers ...Read more about SurveyLab
Small Improvements
Small Improvements
Small Improvements is a cloud-based platform that enables users to administer and manage performance reviews and feedback as well as utilize 360-degree, continuous feedback. It can be used by small to midsize businesses in a numbe...Read more about Small Improvements
Salesforce Work.com
Salesforce Work.com
Work.com (formerly Rypple) is Salesforce.com's solution for driving organizational performance. The system is used by organizations that are looking for an approach to drive individual and team performance. With the solution, mana...Read more about Salesforce Work.com
Reviewsnap
Reviewsnap
Founded in 2007, Reviewsnap offers an integrated suite of talent management solutions spanning performance reviews, compensation management and learning management. The web-based solution allows businesses to streamline the perfor...Read more about Reviewsnap
TeachBoost
TeachBoost
TeachBoost is a cloud-based performance review and feedback management solution that provides assistance in observations, evaluations, mentorship and professional development of educators and professional mentors. It offers a...Read more about TeachBoost
Grapevine Evaluations
Grapevine Evaluations
Grapevine Evaluations is an integrated cloud-based competency management and performance review solution that helps human resource departments in businesses across various industry verticals to monitor perfromance of their employe...Read more about Grapevine Evaluations
Camms.Talent
Camms.Talent
Camms.Talent is a cloud-based solution that offers enterprise risk management, project and portfolio management, performance assessment and personal development and business intelligence and analytics. Key features include cu...Read more about Camms.Talent
Sprigg
Sprigg
FrontRunners 2022
Sprigg Performance Management is a cloud-based human resource solution for small and midsize companies. It caters to insurance, banking, hospitality and manufacturing industries. Primary features include goal management, performan...Read more about Sprigg
Lanteria HR
Lanteria HR
Lanteria Learning is a Microsoft SharePoint-based learning management platform offered standalone or as an application in the Lanteria HR suite. The system is suited for midsize and large enterprises. Within the platform, adm...Read more about Lanteria HR
Primalogik
Primalogik
Primalogik is a cloud-based performance management solution for human resources (HR) professionals. The tool helps organizations to assess people’s ongoing performance and development. Its key features include 360-degree feedback,...Read more about Primalogik
Engagedly
Engagedly
Engagedly is a cloud-based workforce management solution that offers integrated applications to manage on-boarding, employee learning, performance review and goal management. The solution focuses on communication and collaboration...Read more about Engagedly
Popular 360 Degree Feedback Comparisons
Buyers Guide
Last Updated: November 23, 2022What Is 360 Degree Feedback Software?
360 degree feedback software allows organizations to gather feedback on employees from their managers, direct reports, and peers. The software helps in generating insights about employee performance and creating goals for them based on feedback results.
Giving and receiving feedback is a key activity that helps employees improve their skill development within an organization. It is also used by companies as a major part of the performance appraisal process. The process of 360 feedback identifies individual strengths, weaknesses and areas for improvement that help managers create development plans for their team members.
Gathering feedback from multiple stakeholders also provides insights about various areas of professional expertise that can be improved through training courses or other methods. This helps HR teams identify training needs for employees and plan sessions to be conducted by internal or external trainers. Solutions created specifically to manage and track the process of 360 degree feedback can help automate this process so it runs smoothly and efficiently.
This guide can help potential buyers find the best 360 feedback solution for their needs. Here’s what we’ll cover:
Common Features of 360 Degree Feedback Software
Benefits of 360 Degree Feedback Software
Key Considerations for 360 Degree Feedback Software
360 degree feedback software efficiently manages the entire feedback collection and distribution process by automating the steps involved. Such solutions enable people to fill out a survey in the language of their choice, generate insightful analytics and provide real-time feedback to employees. This software allows managers and human resources (HR) teams to create short and long term goals for their staff members based on the results. These goals can then be tracked on a regular basis to monitor an employee’s progress towards them.
Common Features of 360 Degree Feedback Software
Most 360 degree feedback solutions offer some or all of the following functionality:
| Customizable question library | Allows users to select feedback questions from an existing library within the software. These questions can also be customized by modifying the text or rating scales. Users can make the comment section mandatory or optional for feedback providers. Questions can also be grouped together according to competency. |
| Evaluation templates | Provides pre-set templates to quickly design, distribute and manage feedback surveys. These templates can be selected on the basis of an employee’s role, such as surveys for leadership assessment, manager evaluation, co-worker evaluation and overall employee evaluation. The template can also be customized to ensure specific information is captured based on an organization’s unique needs. |
| Reporting and analytics | Enables managers to create customized reports for an individual, department, team or company. Individual reports can be compared with team averages to identify underperforming employees. Scores for all questions can be presented in charts and graphs, which makes it easy for HR teams and managers to draw meaningful conclusions. |
| Rater selection | Offers flexibility by allowing either the manager or employee to select the raters who will provide feedback on each participant. In order to generate holistic feedback, raters can include a mix of peers, team members, direct reports, business partners and clients. Maximum reviewer participation is ensured by providing full anonymity to raters and keeping the feedback results confidential. |
| Statistics dashboard | Access to real-time graphical data is given to team managers to view the status of completed and pending surveys. They can also send notifications to raters to complete the survey within a specified time frame. Feedback summary is displayed on a dashboard, which helps managers to quickly view strengths and weaknesses at the team level. |
| Multi-language support | For organizations operating globally, it’s necessary that feedback surveys be available in multiple languages. The availability of survey only in one language can result in low participation rates, which defeats the overall purpose of 360 degree feedback. |
| Third-party integration | Many 360 degree feedback solutions integrate with existing human resource information systems (HRIS) to ensure all data is synced and no manual duplication is required. |
Benefits of 360 Degree Feedback Software
There are many benefits that can result from the implementation of 360 degree feedback software. Some of these benefits include:
Identify top performers: Reward and recognition is one of the best ways to boost employee morale and motivate them to perform better. A 360 degree feedback management solution helps team managers and HR professionals to identify their top performing team members so they can reward them accordingly, whether through increased responsibility, compensation, promotion etc.
Identify blind spots: Blind spots are the strengths or weaknesses of individuals that are unknown to them, but are generally identified by their peers or seniors within the organization. 360 degree feedback software provides feedback from multiple raters that can help uncover these blind spots and let employees know their potential strengths and improvement areas. Identifying these blind spots can also help managers develop the right training plan for employees to assist them in their career development.
Reduce the risk of discrimination: Since feedback in 360 degree solutions flows from multiple people performing different job roles, any discrimination against an individual on the basis of age, gender, or other factors is drastically reduced. This can help organizations avoid running into any possible legal trouble surrounding performance evaluations.
Key Considerations for 360 Degree Feedback Software
Here are a few things to keep in mind as you evaluate 360 degree feedback software:
Deployment method: A 360 degree feedback solution is either deployed on-premise or accessed through a web browser. For SMBs, a web-based solution with cloud storage is often preferred as it generally involves no upfront costs and operates on a pay-as-you-go model. The subscription can usually be upgraded or downgraded on the basis of your organizational needs.
Simple administration: Any tool you choose should offer an intuitive administrative interface that makes it easy to use and quick to design surveys. It should also offer users complete control by enabling certain people to monitor survey progress, send email or text reminders and make adjustments to survey questions as needed.