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Maintenance Connection
Maintenance Connection
Maintenance Connection is a browser-based SaaS application built for the real-time maintenance and management of organizational Assets. With its configurable interface, flexible business automations, and RESTful API, Maintenance C...Read more about Maintenance Connection
Visual Lease
Visual Lease
Visual Lease is the leading lease accounting and management solution, designed to simplify compliance with ASC 842, IFRS 16 and GASB 87. Built with years of embedded knowledge from leading lease experts and CPAs, Visual Lease's po...Read more about Visual Lease
Proteus CMMS
Proteus CMMS
Proteus MMX is a cloud-based maintenance management solution for small, midsize and large businesses across various industries such as automobile, education, food processing, hospitality, health care, life sciences, pharmaceutical...Read more about Proteus CMMS
Corrigo Enterprise
Corrigo Enterprise
Corrigo is a cloud-based facilities management platform that allows users to control the repair and maintenance (R&M) process through the creation of work orders that are then dispatched to service providers. Service providers can...Read more about Corrigo Enterprise
OfficeSpace
OfficeSpace
OfficeSpace Software is a cloud-based platform that helps organizations allocate workspace. Users can manage day-to-day employee relocations and large-scale organizational moves. The software can be used across a variety of indust...Read more about OfficeSpace
LeaseEagle
LeaseEagle
Designed specifically for tenants, LeaseEagle is an advanced software solution that delivers a centralized platform for the management of real estate assets. LeaseEagle's award-winning technology provides the functionality needed ...Read more about LeaseEagle
CAFM Explorer
CAFM Explorer
CAFM Explorer by McLaren Software is a leading, end-to-end facilities management product that combines a help desk, space planning, preventive maintenance, asset management and more into a single solution. CAFM Explorer allo...Read more about CAFM Explorer
FMS:Workplace
FMS:Workplace
FM:Systems provides workplace management technology that enables Facility and Real Estate teams to identify, plan, and deliver the ideal workplace for every employee. Their web-based Integrated Workplace Management System (IWMS) p...Read more about FMS:Workplace
Planon Universe
Planon Universe
Planon Universe for Corporate Real Estate and Facility Managers is an innovative integrated workplace management solution that creates greater efficiency and quality in processes, measurably reduces corresponding costs and success...Read more about Planon Universe
FacilityONE
FacilityONE
FacilityONE is a web-based facility management solution suited for companies with any number of buildings. The system is available in the following industries: apartments, arenas and stadiums, education, government, healthcare and...Read more about FacilityONE
Primavera Unifier
Primavera Unifier
Oracle Primavera Facilities and Asset Lifecycle Management is a cloud-based facility and asset management solution. Primary features include capital project management, document management, maintenance management, space management...Read more about Primavera Unifier
TheWorxHub
TheWorxHub
TheWorxHub by Brightly Software (formerly Dude Solutions) is a cloud-based and mobile solution to help you prioritize, manage and ensure completion of compliance-related maintenance and much more. With TheWorxHub, you can more eff...Read more about TheWorxHub
TOPdesk
TOPdesk
TOPdesk is cloud-based computer-aided facility management (CAFM) and ITSM solution designed to help small and midsize businesses manage a facilities' work orders, maintenance schedules, assets and on-site guest visits. TOPdes...Read more about TOPdesk
Agility
Agility
Agility by SSG Insight is an integrated cloud-based computerized maintenance management (CMMS) and facilities management (CAFM) solution that helps maintenance and facility managers to manage their organizations' maintenance opera...Read more about Agility
IBM TRIRIGA
IBM TRIRIGA
IBM TRIRIGA is an integrated workplace management solution (IWMS) that includes modules designed to accommodate the needs of operational, financial and environmental performance. Key features include environment and energy ma...Read more about IBM TRIRIGA
MobileMMS
MobileMMS
Mobile MMS by Websoft Developers is a cloud-based maintenance management system (CMMS) for government, healthcare and utilities industries. The solution allows users to see assets and complete work orders in the field on a laptop ...Read more about MobileMMS
Dematic Sprocket
Dematic Sprocket
Dematic Sprocket is a cloud-based enterprise asset management (EAM) solution that caters to businesses of all sizes across various industry verticals. Users can range from a single facility site to a multi-facility deployment spre...Read more about Dematic Sprocket
CompWALK
CompWALK
CompWALK is a cloud-based facilities management solution that serves businesses of all sizes across various industries. It helps businesses to automate compliance, inspections and certification operations. With CompWALK, users can...Read more about CompWALK
Wattics
Wattics
Wattics is a cloud-based facilities management solution suitable for small to midsize businesses in a variety of industries. Key features include trend analytics, energy monitoring, measurement and verification (M&V), cost allocat...Read more about Wattics
eSPACE
eSPACE
eSPACE is a cloud-based facilities and maintenance management suite. It caters to churches, Houses of Worship and private schools. eSPACE's SaaS based solution has a suite of offerings that include event/facility scheduling and re...Read more about eSPACE
Popular Integrated Workplace Management Systems (IWMS) Comparisons
Buyers Guide
Last Updated: November 24, 2022Facility, maintenance and real estate managers require specific functionality to efficiently maintain properties and track information. Software solutions designed to handle this functionality are known as Integrated Workplace Management Systems (IWMSs).
In this guide, we will explain what makes up an IWMS, what it can do and the benefits it can offer.
Here’s what we’ll cover:
What Is an Integrated Workplace Management System?
Components of an Integrated Workplace Management System
Benefits of an Integrated Workplace Management System
Use Cases for an IWMS
How Is It Priced?
What Is an Integrated Workplace Management System?
In the past, managers would use several separate systems to meet their needs. But this changed when vendors first began offering a Web-based software platform that integrated the five modules needed most often by facility and real estate managers—an Integrated Workplace Management System.
Gartner coined the IWMS term in 2004 to describe the combination of these five applications:
- Real estate and lease management
- Facilities and space management
- Maintenance management
- Environmental sustainability
- Capital project management
An IWMS is more than a repository for all of the data these applications gather; the system, in fact, offers coordination of activities occurring in each of these areas of an enterprise.
Therefore, an IWMS performs best for organizations with hundreds or thousands of assets, and reveals how various departmental activities impact each other.
Today, several major software vendors offer their own IWMSs. When they’re scattered across different systems or departments, the quality of data about facilities and assets can suffer—but IWMSs give managers all the features they need in one convenient package.
Common Features of IWMS Software
The following five component modules make up an IWMS:
| Real estate and lease management | As in property management software, real estate management modules give users a centralized database of information about buildings, such as size, value, condition, function, occupancy and maintenance costs. Create requests for proposal (RFPs) and manage the entire lifecycle of a building, from acquisition to disposal. Users can also manage leases or other important documentation. |
| Facilities management | Facilities management features help users manage physical building space, equipment maintenance, portfolios and records of important data. |
| Maintenance management | Where facilities management modules help users manage buildings, maintenance management tools help users manage assets—such as equipment and vehicles—with the goal of reducing maintenance costs and keeping assets at peak performance. |
| Capital project management | These features help users track the status of large, long-term capital projects (for example, the construction of an apartment complex). This can include budgeting, inventory management, assigning tasks and roles to workers, document storage/sharing and invoicing. |
| Environmental sustainability | Sustainability features can monitor and identify excessive usage of energy, water and other resources, and may include functionality to help bring a building within LEED certification standards. |
Benefits of an Integrated Workplace Management System
The main goal of an IWMS is to provide the most useful features for facilities and real estate management within a single software platform. This translates into many other benefits, such as:
- Centralizing information in a database. When using multiple systems to manage a workplace, transferring data quickly and accurately between them is a challenge, and can introduce human error. IWMS vendors solve this issue by sharing information across integrated modules automatically.
- Optimizing space and resources. IWMS software can help organizations analyze their use of physical space, whether it’s an office, a manufacturing plant or a warehouse. Moving employees and assets around an existing office or into a new space (called a “churn”) can be costly, and software can help plan for future usage efficiently.
- Reducing energy usage. By monitoring and analyzing the energy efficiency of a facility, organizations can identify cost-cutting opportunities that also reduce the facility’s carbon footprint.
Use Cases for an IWMS
An IWMS contains many applications, so it can be difficult to envision the exact situations in which the system adds value to an organization. Software Advice recently spoke with two IWMS experts to learn some useful ways this software benefits users:
- Coordinating activities to avoid interruptions: Let’s say a company’s maintenance team uses a CMMS to plan preventive maintenance work orders, and its executive team has a separate calendar to reserve meeting rooms. With an IWMS, these schedules can be viewed by both groups so that planned maintenance on an air handler above a conference room will be performed before or after an important executive meeting.
- Automate minor environmental adjustments: Employees work best when they’re comfortable, but it’s sometimes a hassle to find someone who can adjust the temperature quickly. A workplace that utilizes an IWMS can offer a simpler, faster way to make minor adjustments—employees can use their smartphone to report that a room is too cold through an online portal. If the system is setup to do so, it can shut off the air conditioning automatically, saving time and increasing workplace comfort.
Read our report to find more detailed information about the applications, benefits, stakeholders and use cases of an IWMS.
How Is It Priced?
IWMSs are priced through a monthly or annual subscription fee, or an upfront license fee. However, it’s important to note that most IWMSs are Web-based.
| Pricing Model | Description | Examples |
|---|---|---|
| Subscription-based, “Software-as-a-Service (SaaS)" or Web-based | A monthly or annual fee, typically based on the number of users who access the system and/or the number of assets. However, some pricing models are based on square-footage. | Manhattan IWMS, Planon Accelerator, iOffice IWMS |
| Perpetual license fee | A one-time, per-user or per-computer fee. Some products allow multiple users on a single license, while others require an additional license for each user. Updates, support and training may be separate costs. | IBM Tririga, ARCHIBUS IWMS |