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Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Prime Suite is Greenway’s electronic health record (EHR) and practice management (PM) system....Read more about Prime Suite
AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health rec...Read more about AdvancedMD EHR
McKesson Practice Partner
McKesson Practice Partner
McKesson Practice Partner is an ONC-ATCB and CCHIT certified electronic health record (EHR) and practice management solution. It is HIPAA compliant, and can be deployed on-premise. To date, it has served over 25,000 users across p...Read more about McKesson Practice Partner
Q.D. Clinical EMR is an on-premise electronic medical record (EMR) solution for clinical documentation, managed care support, practice research, image management, lab order tracking, drug interaction checking and more. Q.D. C...Read more about Q.D. Clinical
CGM APRIMA, previously known as Aprima EHR, is a market leading, award-winning EHR loved by physicians and office staff. CGM APRIMA is designed to take advantage of multiple hardware forms including the CGM APRIMA mobile app whic...Read more about CGM APRIMA
Valant EHR Suite
Valant EHR Suite
Valant’s Behavioral Health EHR offers tools for providers to streamline documentation, increase efficiency, and enhance productivity at their practice. The fully integrated suite includes secure patient records, documentation, sch...Read more about Valant EHR Suite
CollaborateMD is a medical billing and practice management solution that helps practices and billing services of all sizes automate and streamline billing and coding processes. The system was designed to be both comprehensive and ...Read more about CollaborateMD
PracticeAdmin is a cloud-based practice management and medical billing software solution, providing Software-as-a-Service (SaaS) to billing companies, specialty medical practices and other providers. PracticeAdmin is designed...Read more about ProviderSuite
Sevocity is a cloud-based medical solution best suited to practices seeking a very customizable EHR. The system includes unlimited customization services, unlimited personalized training, and US-based live telephone support 24 hou...Read more about Sevocity
MedEZ is an electronic health record (EHR) and billing suite suitable for most medical facilities, particularly behavioral health centers and substance abuse rehabilitation programs. On-premise and cloud-based deployments are avai...Read more about MedEZ
Quick Charts Complete, by DB Consultants, Inc. is a medical practice software developed for the Chiropractic industry. Chiropractic practices of small to scaling sizes can tailor the solution to accommodate their needs. Core ...Read more about Chiro QuickCharts
ACOM Health’s cloud-based RAPID software is your one-stop-shop in chiropractic management solutions. It combines electronic health records, practice management, billing, and patient scheduling into a powerfully robust, yet easy-to...Read more about RAPID
PhoenixEHS/EHR (formerly MedServices EHR) is a cloud-based solution, which helps physicians, CFC/CHC clinics, health care providers, hospitals and FQHC clinics manage patient records, eRX and eLabs, patient assistance programs (PA...Read more about PhoenixEHS
athenahealth, recently ranked #1 by 2022 Best in KLAS for athenaClinials Ambulatory EMR for 11-75 physicians and athenaIDX practice management, provides cloud-based services for electronic health records (EHR), revenue cycle manag...Read more about athenaOne
A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental healt...Read more about DELPHI32
ClinicalWorks, an electronic health record (EHR) and practice management solution, provides technology for every step of the patient care delivery process. Clinicians access features including patient engagement, Telehealth, custo...Read more about eClinicalWorks
MDConnection is a web-based solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. The core functions include scheduling, medical b...Read more about MDConnection
Harmony e/Notes is a hybrid integrated solution that offers functionalities for electronic medical records, practice management, billing and revenue cycle management. Specialities that the solution caters to include cardiology, ge...Read more about HARMONY Medical
AllegianceMD is a cloud-based medical software system that is designed to serve the needs of small and midsize practices, as well as ambulatory surgery centers. The solution includes practice management functionality for billing a...Read more about AllegianceMD
More than just a cloud-based EHR & Practice Management software. At WRS Health, our commitment to helping physicians find balance in their roles, as healer, business owner, and human being, informs everything we do. That’s why ...Read more about WRS Health
Popular Medical Comparisons
Buyers GuideLast Updated: November 07, 2022
What is Medical Software?
Medical software is a broad term that includes any systems that help manage the clinical and administrative functions of healthcare organizations.
Systems have been tailored to automate just about every healthcare process, including billing, patient scheduling, creating and managing patient records, picture/image archiving, prescribing medication and more.
In this guide we discuss the following:
What is Medical Software?
Common Features of Medical Software
What Type of Buyer Are You?
Benefits of Medical Software
Popular Medical Software Comparisons
Common features of medical software
|Electronic medical records||Electronic medical record (EMR) or electronic health record (EHR) software assists in creating and storing digital patient records. Helps track patient notes, demographics, histories and medications. Features include e-prescribing, SOAP notes, E&M coding advice and more. EMRs may also provide medical lab integration, device integration, tablet support and voice recognition.|
|Medical billing||Manages the creation of patient statements and submission of claims. Functions include coding, claim scrubbing, eligibility inquiry, electronic claim submission, payment posting and reporting.|
|Patient scheduling||Automates the process of scheduling patient visits. Features include automated follow-ups, text message/phone/email reminders and multi-location support. Typically offered with billing in a practice management suite.|
|Radiology information systems||Manages the operations and workflow of radiology imaging centers. Automates the process of storing, manipulating and distributing patient data and images.|
|Picture archiving and communications systems||Manages the storage and retrieval of DICOM images (X-rays, CAT scans, MRIs etc.). Often used in conjunction with an RIS to execute the radiology workflow efficiently.|
|Medical accounting||Automates accounting procedures for healthcare practices. Functions include A/R, A/P, general ledger, financial reporting and more.|
|Clinic management||Combines practice management software and EMR software to handle the business and practitioner sides of a clinic.|
|Prescription writing||Helps doctors and practices create, print, record and transmit prescriptions by offering a group of dedicated applications and software add-ons.|
|Patient engagement||Allows doctors to stay in communication with their patients by providing educational resources and improving patient-provider relationships.|
|Practice analytics||Tracks data for doctors and practices such as patient intake, revenue cycle, reimbursement rates, and other information to help give an understanding of overall operations.|
What type of buyer are you?
Most organizations we speak with are researching and evaluating medical software for one or more of the following reasons:
Transitioning from paper charts to digital records. “It’s raining paper” is the common cry we hear from paper-based practices. These buyers want to cut back on paper, improve office efficiency, reduce errors and run a more effective operation overall.
Replacing outdated software. This is a common scenario we hear from buyers. Their current system—whether it be a homegrown system or from a medical software vendor—is out of date and costly to maintain or update. They want a more modern system that is easier to use, meets federal requirements (e.g., ONC-ATCB certification) or that meets feature/functional needs.
Combining applications into an integrated suite. In many cases these practices have a hodgepodge of disparate applications, and as a result, find themselves doing double data entry and dealing with other inefficient workflows and processes. These organizations invest in integrated medical office management software—that is, integrated EMR, billing and scheduling applications—to centralize all information and functions in one place.
Implementing best-of-breed applications. Conversely, these buyers are focused on applications to address a specific need. Most often, buyers in this category are looking for a stand-alone billing, EMR, RIS or PACS system.
Pursuing federal incentives. Thanks to the HITECH Act of 2009, physicians have been replacing their EHRs or purchasing new ones for the first time to meet federal requirements. In order to qualify for Medicare and Medicaid incentives, physicians—or more accurately, “eligible professionals”—must make “meaningful use” of a certified EHR. The law offered incentives for physicians who complied before 2015, but physicians who still aren’t meeting “meaningful use” standards today face penalties in the form of decreased reimbursements.
We should note that outpatient and inpatient organizations often have different feature/functional requirements. For example, inpatient care provider centers such as hospitals will require systems to support bed management, UB-04 billing and potentially long-term patient stays. Meanwhile, ambulatory care providers such as primary care physicians and specialists will share common feature requirements to support “walk-in/walk-out” care.
Practices looking to integrate business intelligence tools into their existing medical solutions might be interested in healthcare BI software.
Benefits of medical software
The general benefits of any medical system are improved quality of patient care, increased operational efficiency and improved practice profitability. These benefits are created by different applications and impact organizations in different ways.
- The automation of back-office operations streamlines administrative tasks associated with patient encounters, which may enable providers to spend more time with patients and hire fewer staff.
- More accurate documentation of these encounters and a more organized claims submission process can lead to improved collections.
- Automated alerts prompt providers with potential issues or risks, while automated reminders help patients return to the office when necessary, improving quality of care.
In addition to these general benefits, the major applications found in medical software each provide a host of specific benefits. For example, in 2014 we surveyed physicians about the benefits of electronic health records. They cited “easy access to records,” “more robust/legible records” and “drug interaction alerts” as the top advantages of using an EHR.
Integrated suite vs. best-of-breed. When selecting a system, buyers will have the choice of implementing different applications for specific tasks, or a complete suite of tools to address all their needs. The key decision that most providers will need to make is whether to implement a standalone electronic medical records (EMR) system or replace an existing practice management system with a complete system. We hear from many buyers facing this decision as practice management systems have been ubiquitous since the 1990s and EMRs are increasing in adoption, primarily due to the HITECH Act.
Software-as-a-Service (SaaS). The trend toward cloud computing is impacting many industries, and healthcare is certainly one of them. Web-based, or SaaS, software offers several advantages such as lower upfront costs, reduced IT and support costs, remote accessibility and more. However, practices in rural settings may not have access to the broadband Internet necessary to efficiently run Web-based software. Moreover, Web-based systems may not support all the feature/functional needs of some practices with unique requirements.
Mobile EHR Software. Going hand-in-hand with SaaS, healthcare providers are finding themselves increasingly on the go and accessing systems from multiple offices, home and mobile devices. Tablet (e.g., iPad) and smartphone support, including iPhones and Android phones, is increasingly common. If you will be accessing your software primarily from a mobile device, we suggest choosing a vendor that has developed a native app for your device, such as MediTouch’s iPad EMR.
ONC-ATCB certification. As most healthcare professionals are aware, the HITECH Act of 2009 requires the use of electronic medical records systems by 2015. Eligible professionals can subsequently qualify for up to $44,000 through the Medicare EHR Incentive Program or up to $63,750 through the Medicaid EHR Incentive Program. To qualify, they will need to demonstrate “meaningful use” of one of the ONC-ATCB certified EMRs.