
TruOI Reviews
User Review Highlights
"The product is both very powerful in terms of functionality and easy to use."
"I like that you can create whatever dashboard or graph that you like."
"Flexibilty to program in a variety of platforms including Excel for non-programmers. Easy to use, yet also a great deal of complexity in what can be done with charts, graphs and dashboards."
"Likewise, source files can only be 10 MB in size for the reports to pull from, which can prove problematic."
"In the event that items are lost, one would have to manually enter the information again and then construct a dashboard that took a decent amount of time to build."
"Too complex to create a dashboard. Cannot easily create complex query or dataset using multiple tables."
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Showing 1 - 25 of 40 reviews
Anonymous
Company size: 201-500 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
June 2022
Great, affordable data visualization software!
The ability to visualize data in real time and make change happen when it counts
Pros
I love that we can connect directly with other software we utilize to provide real time data change
Cons
More explanation and assistance with the ETL would be great; sometimes it is difficult to determine what to use.
Reasons for choosing TruOI
Cost
Shoshana
Company size: 11-50 employees
Industry: Hospital & Health Care
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
September 2021
iDash with iDashboards
So far, it's positive but would also like to become a more empowered user.
Pros
I like the ability of the forms for the employees to enter their productivity. I also like the final results of a dashboard after it's been worked on. I also LOVE the access to support.
Cons
There doesn't seem to be a straight forward way to structure and import spreadsheet items and then manipulate a dashboard. In the event that items are lost, one would have to manually enter the information again and then construct a dashboard that took a decent amount of time to build.
Reasons for choosing TruOI
The owner made the final decision as she was extremely impressed with the presentation, cost and access to Customer Support.
Tim
Industry: Primary/Secondary Education
Time used: Free Trial
EASE OF USE
3
CUSTOMER SUPPORT
3.5
FUNCTIONALITY
3
January 2015
iDashboards: Good for medium to small businesses
Pros
We opted for the onsite training for a week, which while a bit pricey. It definitely gets you up and running very quickly. The way that this is designed makes it relatively easy to master after a few iterations.
Cons
The necessity for dynamic dashboards is not quite user-friendly from the design and programming standpoint; if you're not a coder by nature, this could be somewhat tricky to do. Likewise, source files can only be 10 MB in size for the reports to pull from, which can prove problematic.
Joshua
Company size: 1,001-5,000 employees
Industry: Security and Investigations
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
September 2021
iDashboards Review by Josh Bloomquist
We have consolidated data and created live reports previously inaccessible to our end users. We can now better identify trends and develop processes for growth!
Pros
We like the support and community behind the product. Having a welcoming forum for sharing ideas, problems, and feature requests sets this tool apart from the competition.
Cons
By itself there isn't much we dislike. However, when compared to expensive competitors , the speed, visualizations, and scaling feel less refined.
Reasons for choosing TruOI
Price and support were key advantages over the alternative.
Matthew
Company size: 501-1,000 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
September 2021
All in One Package
What don't we solve? We initially put our KPI's in real time allowing for quicker time to resolution. From there, we continue to ask "What are we still doing in excel?". Our company is trying to eliminate excel and manual data applications so that our decision makers focus less on running and analyzing data, and more on actions / countermeasures on the production floor for that data.
Pros
Ease of use from Administrator, to builder, to end user is what makes this product so effective. Working with so many different backgrounds (especially computer backgrounds) creates an environment where the easier it is to navigate and use the software, the better. The people creating the dashboard does not have to know deep levels of coding to create dashboards and charts. End users do not need to navigate menu's and options to find what they are looking for. Everything is clean cut and allows for the focus to be on the data and not solely on the product.
Cons
iDashboards does have some areas that are add-ons to the main subscription package. As with many softwares, this is the only significant downside when working in a company that is tight on budget planning if something new appears, but is only available at an additional cost.
Maria
Company size: 51-200 employees
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
September 2021
I Love iDashboards!
iDB is a fabulous tool and their customer service is unmatched! They are always quick to answer and have a solution for you.
Pros
There are many different types of charts that make data visualization so much easier to understand! iDashboards makes it super easy and intuitive to build basic charts and dashboards. However, once you get into more complex, the manual does a great job of walking you through the process and OSKAR is super quick to respond to any other questions that are not covered in the manual.
Cons
The only thing that iDB is lacking is more memory/space so that the Data Hub can run extremely large tables.
Reasons for choosing TruOI
iDB had a better price.
Timothy
Company size: 5,001-10,000 employees
Industry: Security and Investigations
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
September 2021
Two Year Users
Fantastic start and first year. Continuing to learn and adapt tool to accomplish our dashboard deliverable goals. Excellent customer service.
Pros
Ease of learning. (had new user be proficient contributor in less than 90 days) Ability to create with outside functionality Deployment is #1
Cons
Some features take time to find, learn and use. Little things sometimes take too long to do. Sandbox to production limitations.
Reasons for choosing TruOI
Very easy to deploy. It had what we needed ... simple ... easy to use for both user and engineers. It was very economical. Through customer references knew they delivered great service and cared about their customers success.
Thomas
Company size: 51-200 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
June 2022
A cost effective and easily implementable dashboarding tool
Love it, use it every day for a variety of maintenance and KPI information
Pros
The product leans on a very easy to understand chart creation tool. The buttons are all mostly self explanatory, while also offering deep customization
Cons
The charts do not allow for Z axis measure, and comparing information against multiple X-axis isn't easy
Reasons for choosing TruOI
The implementation and onboarding ease
Laura
Company size: 201-500 employees
Industry: Primary/Secondary Education
Time used: More than 2 years
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
February 2017
iDashboards - Get It!
We are so pleased with iDashboards. It's the first tool that has worked with our out of the box data and it doesn't require an IT background to work with it. I highly recommend it to anyone looking for a visualization tool!
Pros
Ease of use - great value - unbeatable customer service - very flexible!
Cons
Can't really think of any right now
Michael
Company size: 11-50 employees
Industry: Logistics and Supply Chain
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
September 2021
Easy to implement and use
Its been a great tool to use.
Pros
That it connects easily to any data source and creating meaningful dashboards can be done within hours
Cons
Nothing really, I dont have an improvement. If I come across something quirky, I reach out to support and its answered/resolved within hours.
Pi Jung
Company size: 201-500 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
September 2021
User opions
IT support is friendly.
Pros
The platform is very easy to use. IT support always responds questions.
Cons
The chart's axes should be more flexible. Header should be detected automatically. Data type has bite limit chart(25); therefore, a lot of tables cannot be read before change data type.
Gayle
Company size: 201-500 employees
Industry: Higher Education
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
December 2016
Great Service and product
This product is fairly easy to figure out and the end result is amazing. Our upper management loves the ease in which they see what matters to them. When we get in a bind and can't figure out what is next in a new dashboard they have been very helpful and knowledgeable in getting helping us continue with our project with just a few minutes of their time. I can not say enough about this product and company!
Pros
Ease of learning how to use it and deploy it. The drill down aspect of this tool.
Cons
Everyone is so excited about it that keeping up sometimes with the demand of what they want next. But this is still a Great Problem!!
William
Company size: 51-200 employees
Industry: Medical Devices
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2019
Couldn't be happier
Phenomenal - couldn't be happier
Pros
The software is very intuitive, and may I even say "fun" to use. Their customer support is second to none, the company itself is great - they give off the vibe they actually like doing their jobs. Perfect fit for our company.
Cons
The only issue we've come across is how to format our data in order for the software to interpret it. However, this is wholly on our side - not a software issue.
Reasons for choosing TruOI
Pricing, Support and product package.
Karen
Company size: 51-200 employees
Industry: Logistics and Supply Chain
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
September 2021
Happy Customer!
After the initial setup it has been easy to maneauver and train our employees on
Pros
IDashboards was fairly easy to setup with very experienced programmers helping on start up
Cons
there is really nothing that we don't like about the software
Sheila
Company size: 1,001-5,000 employees
Industry: Medical Practice
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
October 2016
iDashboards Leads to Innovation
This is an excellent company. You are supported at the time of purchase as well as every day with excellent staff. The program is easy to use and can tap into all of your data sources.
Pros
Ease of use in creating dashboards as well as tapping into desperate data sources
Cons
they are not any cons
Alex
Company size: 201-500 employees
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
October 2016
Great visualization tool.
This software changed our company's culture. Ease of use and flexibility of its features alows us automate and visualize many of the processes out of the box.
Pros
Ease of use and flexibility.
Cons
Handling large amounts of data by some chart types.
Sergio
Company size: 2-10 employees
Industry: Computer Software
Time used: Less than 6 months
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
October 2016
Great charts and dashboards seen via any web browser. Data could be accessed in real-time, easy to mantain and imlement.
Great product if yu need to visualize at the best your data and your statistics, especially when you need to "tell users a story" built with their data. Any database could be a data source and iDashboards has some interesting analytics fetures. The most relevant feature is anyway iDashboards's Visual intelligence and the level of interactivity with users. Even if native with Flash, iDashboards could be used via its HTML5 interface or thru its apps in Android and iOs. Still not among the best for smartphone users.
Pros
Easy to be implemented and managed, Great Visual Intelligence features to connect different areas/series showing the relationships often hiddden in your data. Good technical support. Language packs in many languages
Cons
Smartpohne interface is rather weak; some localizations for European Countries are still to be realeased, Focused on Flash, where all the visual features cold be shwn and used, instead than HTML5 or other safer standars
Tim
Industry: Accounting
Time used: More than 2 years
EASE OF USE
4
CUSTOMER SUPPORT