Birst Administrator

Really pleased with the product, i highly recomend it.

Pros

Birst provide a very user friendly interface, and the dashboard development is really simplified. it takes a lot of techinally away from the development to let you focus in the dashboard creation.

Cons

It work great when you move the data inside Birst, but there are limitations for Live enviroments.

Practical Reporting Engine

Overall experience was good, however we didn't continue using this platform for long because of their inadequate customer support.

Pros

Infor OS is very very intuitive and informative. It's AI and machine learning capacity is incredibly awesome and very very useful to take business decisions ahead of time.

Cons

Everything was fine but it's quite pricey to maintain and also the learning curve to get the hang of the application may take longer.

Birst OEM appliance client building software for insurance

Pros

Birst is a tool that is very flexible and has a UI offering that is very platform independent. They also have designed their product to follow the Kimball methodology for dimensional modeling which helps make the tool easier to understand if you are a seasoned dimensional modeler. They are visibly investing in innovations that are meeting or exceeding the needs of BI Community (Angular, iOS/Android apps, end-user data blending.) They have a very fast development team and release new functionality sometimes quicker than we expect. Birst staff and leadership know us by our first names. They do try to build a relationship with their clients and not treat you like an accounting revenue stream. Their community is closed but very tight.

Cons

Being on the cutting edge, sometimes features don't work as advertised at first. It's usually a good thing to wait for a few maintenance releases after a new major release comes out if you have an appliance. On the support front, they need not be so quick to recommend that you upgrade to the next release to address a defect, especially if it isn't due out for a few weeks. Sometimes it feels like rely on their community too much to help keep the ship going. Being an application born in the cloud, there are some unpolished processes that appliance customers need to learn to get things to work from time to time. Birst is growing and they are ramping up new staff all the time. If you don't feel you're getting the best answer to your question, you need to sometimes push them to get it.

Efficient Analytical System

It was intimidating to start with however once we got the hang of it, it was great and proved to be a great tool for our business operation.

Pros

It was a pleasure to use this application and this has plethora of data warehousing features. Business decisions come at ease when you use this application.

Cons

At times we found the application isn't that user friendly and quite complex to use. If you don't understand how it's features work well, then you wouldn't be able to reap the benefits of using this application at all.

Birst Drives Insights and Decisions

Our experience with Birst Infor when dealing with everything from professional services, support and sales has been great. I would recommend Birst to anyone looking for a flexible and scaleable system.

Pros

The ability to deploy a new warehouse with its own set of reports and dashboards in short order has been one of the best features for us to date. This has allowed for good data governance, as well as easy, adoption across the organization by allowing more than one department to use the system without impacting business rules. The actual reporting and dashboard tools are very easy to use and users can be quickly trained on how to create reports.

Cons

In order to maintain and grow the system a high level of knowledge Data warehouse Architecture is required. Without that knowledge things can become unwieldy. Due to both our organizations small analytics staff with limited knowledge of DW architecture we have found that we needed to subscribe to Infor Birst's technical account manager program which helps counteract this issue. So if you have a small team that is spread thing or have limited knowledge the TAM program eliminates this issue but it does add to the cost.