
Sage 300cloud Reviews
User Review Highlights
"Ve used a lot of their products. My favorite was Peachtree but this one was a good second."
"This software is very user friendly and our accounting team uses it constantly throughout the day. We couldn't function without it."
"Customer support is excellent. The software has multiple modules to assist with a growing company."
"Expensive website integration because of the complexity and lack of standards in the SQL database. It can get expensive because many things require expert assistance and new modules."
"Sage customer and tech support has never been able to explain or solve these multiple errors. Very frustrating and makes Sage 300 very unreliable."
"Poor integration of modules (lots of posting and reposting batches). Not at all a modern feel."
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Showing 1 - 25 of 157 reviews

Dustin
Verified reviewer
Company size: 51-200 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
March 2018
We have owned and used this software extensively since 2012.
Pros
Standardization. We were doing a lot of process work through excel, word, email, etc. This forced us to standardize how we operated and gave our clients a consistent experience over multiple projects. Job costing is capable of being more accurate than we need.
Cons
Lack of significant improvements to the software given the annual support and maintenance amount paid. Features tend to be minor with more significant improvements coming in the form of additional optional products for purchase.
Patricia
Company size: 2-10 employees
Industry: Wholesale
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
May 2020
Sage 300
Overall the program is satisfactory.
Pros
The modules are easy to use . The screens are easy to navigate and they are user friendly. there is excellent audit tracing for each module.
Cons
The reports are minimal. The more useful reports require you to purchase a separate license for Sage intelligence which is very expensive. the stock reports require another software program (Crystal reports ) in order to modify them. The set up screens for the customer and vendor screen do not allow for more than one email address which reduces the ability to email directly from Sage. The payroll module does not email EFT check reports to employees. You have to buy another program in order to do this (Print Boss). Overall there is a hefty price tag to purchase all the modules and add on programs to use. If you can stay with Simply, then you should.
Reasons for choosing Sage 300cloud
Local retailer convinced us that it could meet our needs.
Reasons for switching to Sage 300cloud
For better inventory management
Anonymous
Company size: 1 employee
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
1
FUNCTIONALITY
2
February 2022
There's better options out there
Pros
I started my business accounting using this software and quickly realized it had way more features than I needed for a sole proprietor. If you run a large organization with lots of employees you will probably utilize more of those functions.
Cons
There's a huge learning curve, it's not intuitive, and it's very expensive. There are lots of accounting programs available that are easier to use and a lot more affordable (ex. Wave is free and gets the job done).
Elastol
Company size: 201-500 employees
Industry: Philanthropy
Time used: More than 2 years
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
June 2017
The work of SAGE 300 ERP with Me in Lusaka, Zambia
We were trying to address the issue of going green meaning working in a paperless environment. We benefit in many ways as we had reduced on stationery cost, and work become faster as processes were integrated in the systems. It still requires improvement and the environment in which it works does not fully support or become compatible with local Vendors. The advice I would give to others is that they need careful planning so that they only ask for installation of packages suitable for their environment.
Pros
It automates manual work of processing purchase orders and eliminates physical postage of paper documents to third party (Suppliers). It integrates separate pieces of transactions into one, making work easy and shorten the overall time spent on processing one simple transaction e.g. Purchase requisition is generated by someone else then converted into a purchase order without altering many details. The system is able to make basic or advanced calculations of cost and taxes hence eliminating the burden of errors and omissions.
Cons
It is somehow expensive to run as it requires a perpetual subscription to be made. It is a system that cannot just be installed on the PC for a lifetime. Room for improvement is still available because it has a lot of steps (clicking is too much). We could not achieve the go-green aim as most of the time we were printing out physical copies of contracts as the environment in which we used the system did not have many vendors connected to the internet.
Martin
Company size: 51-200 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
4
May 2020
Sage300 and why you should use it
We use it as our basic accounting package for dealing with all of our vendors and all of our clients.
Pros
It has all of the basic features of a full accounting system including AP, GL, AR, Sales order, Inventory mgmt.
Cons
Customization is not simple to do. It is not simple to add new forms or understand the table structures. Table names are very short and obsure.
Reasons for choosing Sage 300cloud
The controller at the time felt that this product best suited our SMB company in terms of ease of use and functionality and price.
Reasons for switching to Sage 300cloud
Sage DOS was old and obsolete.
Anonymous
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
April 2018
Good enterprise accounting software
Pros
Sage 300 is a fairly easy accounting software to learn, especially if you are required to train persons within your company. The report feature is quite good with lots of option for creating charts. This is a good tool to invest in if you want to take your business to the next step. The installation of the client side application is easy, with a few click and the application is installed. System Administrators will have no problems deploying this application.
Cons
The application user interface needs an overall to a more modern looking interface. Sage 300 interface does not scale well with high resolution monitors because the menu buttons become very smaller as the resolution increases.
Ken
Company size: 11-50 employees
Industry: Wholesale
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
4
November 2020
Sage 300 Cloud - Works OK - Does not feel like true cloud software
Pros
It account principles are sound. It is fairly ease to use.
Cons
Clumsy to Use. Needs to be re written to be true cloud software.
Reasons for choosing Sage 300cloud
At the time the cost of Sage 300 cloud fit our budget.
Reasons for switching to Sage 300cloud
Needed and ERP solution.
Anonymous
Company size: 1 employee
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
May 2020
Sage 300Cloud review
Pros
Pros: Solid audit trail, Easy to use, Reliable business logic
Cons
Virtually No capability of exporting Master Data (Customer, Vendor, Items) to Excel Virtually No capability to import transactions (Orders, Purchase Orders, Invoice, Payment, etc) from Excel. Not enough default report (Most of the reports are there from Accpac DOS!!!!, where there was no capability to store the data more than 1 year.) Frequent price increase (Netsuite is cheaper than Sage 300)
Anonymous
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
May 2018
Sage 300 is a good accounting software for job costing and capturing an enormous amount of data.
Pros
The ability to quickly search through data using conditions and parameters is what I like most. If you're unsure of how to retrieve data, the Knowledgebase gives a wealth of How-to information.
Cons
While you can customize a tab with specific fields, you cannot organize those fields. A new field is automatically added to the bottom. If you want to regroup fields at a later date, it is not an option. However, it did not prevent me from using this tool.
Achour
Company size: 51-200 employees
Industry: Electrical/Electronic Manufacturing
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
September 2022
Sage Review
Pros
Easy to navigate, and very easy to customize
Cons
troubleshooting can be very hard sometimes.
Stephen
Company size: 2-10 employees
Industry: Computer Networking
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
FUNCTIONALITY
5
November 2022
Sage300 great features but at a cost
A powerful product without a doubt. But that power comes at a cost.
Pros
The ability to have a product that can be tailored to our needs is great, however the having to pay extra for reports, after the initial free ones, means the costs do rack up.
Cons
I guess the main aspect is the complexity and the constant consulting fees, that and the backups seem to take too long.
Reasons for choosing Sage 300cloud
The promise of being able to do the reports we needed.
Reasons for switching to Sage 300cloud
Thought the reports were going to be better but not sure if this was the case.
Anonymous
Company size: 11-50 employees
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
December 2018
Easy and effective
Pros
I like the feature to manage all my direct reports payslips, claims, performance and leave in one system. It is easy to used without extensive training
Cons
When leave is submitted in hours the public holidays and weekend are not taken into account. Multiple submissions have to be made when leave is submitted when public holidays and weekends are in the mix
Patricia
Company size: 11-50 employees
Industry: Real Estate
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2020
Sage Pros and Cons
I really enjoy it, other than the "insert" key. I haven't had to call much for support but when I have, they have been very helpful. I need to update to the next version and hope to do that in the near future.
Pros
The ease of use. I also like the importing/exporting factor to excel spreadsheets.
Cons
I HATE having to use the "Insert" button to complete a transaction. I would love to see Sage allow the enter key available to use. I have a Mac at home and Apple has taken the insert button off their keyboards so I am unable to enter Sage transactions from home I have to come to the office to complete entries. You would make my day and many others, I'm sure if we could use the enter key.
Reasons for choosing Sage 300cloud
See above comments
Reasons for switching to Sage 300cloud
We only switched for the financial side - liked the presentation of the financial statements more. At the time our previous software would not allow to export to excel which was another feature we liked. Our CRM is still on our previous software.
Michael
Company size: 11-50 employees
Industry: Consumer Goods
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
May 2020
Fustrations
Not used
Pros
Wide arrange of functionality. Data is well protected from wandering fingers. Security seems good as well. A solid platform that rarely has issues
Cons
Lack of systems administrator training, outside of the use of your consultant. Little to no self-learning of the real nuts and bolts of the system. The consultant tells me it is to complex to learn that way. This is incorrect I can learn Microsoft SQL that way, the possibility of being way more complex. Data tables are old in structure and hard to function with. For example, I have to use address line 4 for emails because the email field is in a different table. Shipping software integration can read from both. Expensive website integration because of the complexity and lack of standards in the SQL database. It can get expensive because many things require expert assistance and new modules. It does lack the ease of use for retail sales. Opening modules can be slow.
Reasons for choosing Sage 300cloud
Upgraded from a dos version of Accpac. Was the cheapest option and require what seemed like the least amount of work.
Idah
Company size: 501-1,000 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
June 2021
SAGE 300
The software is cost effective, user friendly, accurate and reliable. Reporting is up to scratch and auditing is made easy. Integration with other products made easy
Pros
The software is cost effective, user friendly, accurate and reliable. Reporting is up to scratch and auditing is made easy
Cons
Generally the product is fine with no flaws. The integration with other products is seamless. No clitches.
Reasons for choosing Sage 300cloud
The software is cost effective, user friendly, accurate and reliable. Reporting is up to scratch and auditing is made easy
angele
Company size: 51-200 employees
Industry: Recreational Facilities and Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
October 2020
Sage- Manage your inventory
At first we had to be trained and it took a couple of days to get savvy on this and that is normal. This product was quite helpful during the stock taking process as we now had the ability to see what our usage was like and took a really short time, which normally would have taken a couple of days to complete. It also assist us in the Procurement process. We are able to manage our spending more efficiently.
Pros
We use this software to manage our inventory. We have totally happy with this as the different departments which are not in the same area, can order, approve and have our Stores Department deliver with no hiccups. It also advises when items need to be reordered. Our Stock taking process and audit is so much more efficient with this software.
Cons
I would say that we do not have much issues other that you need to have the correct name of the item you are ordering. Once you become familiar with your stock it is much more manageable.
Kenatu
Company size: 51-200 employees
Industry: Government Administration
Time used: Less than 6 months
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
November 2016
Getting the Most out of your (ACCPAC) Implementation
SAGE 300 ERP Accounting (ACCPAC) is on of the simplest accounting platforms to use out there; however, make sure you have proper guidance when setting up your source files; messing those up or not setting them the way you want exactly upfront can be a real pain when it comes to getting your financial reports. Also make sure to enter all required fields - it won't tell you what all of those are until you see gaps in your data on the financial reports. Hardware requirements won't break the bank and its a simple client-server installation that most can do in their sleep. Training can be accomplished in a few days to a matter of hours depending on your skill level (acumen). The standard package is your GL, AP, AR and your SM. If you have those you are ready to run your business. Add the PO module and you can deal with purchasing as well. This application is for small to medium size businesses. If you reach fortune 500 status or have more than 20 users start looking else where or be prepared to purchase a mega load of third party add-ons.
Pros
Easy to use Simple hardware requirements Semi-decent financial reports out of the box
Cons
After 20 concurrent users, cost of ownership becomes pricey To get enterprise level controls and process flow - you must purchase third party add-ons. Not enough levels of security for larger accounting departments No built in auditing - third party add-on required
Odaine
Company size: 51-200 employees
Industry: Pharmaceuticals
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4