
Sage Intacct

Showing 1 - 5 of 320 reviews
Wendy
Company size: 11 - 50 employees
Time used: Less than 6 months
Review Source: Capterra
January 2022
Intacct is a good platform for all your accounting needs

John
Verified reviewer
Company size: 201-500 employees
Industry: Internet
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
October 2018
Decent ERP software for medium, medium-large companies
Hard to get used to in the beginning (I transitioned from QuickBooks), but as you get more and more used Intacct can be very resourceful and more powerful than other, more conventional ERP systems.
Pros
All the features, and integration capacity with other software.
Cons
Can be clunky and not user-friendly in not a seasoned user. Some add-on features (like FA modules) have a lot to desire in order to be useful.

Response from Sage Intacct
Hello John, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018

Krishna
Verified reviewer
Company size: 5,001-10,000 employees
Industry: Hospital & Health Care
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
May 2022
The easiest accounting program I've ever used
With Sage Intacct's user-friendly interface, you won't have any trouble using it and getting the job done. For my accounting needs, I generally utilize Sage Intacct's reporting tools. These tools provide me a wide range of options for reporting and analysis, and the software's user-friendly design makes it easy for anybody to use.
Pros
I like how well-organized the financial records are, as well as the automated payment schedules and reminders he sends to remind me of upcoming due dates. It features a better user interface than some of its rivals. Adoption was pushed by one of our staff members, and the system's users said they liked it.
Cons
Sage Intacct is a great system in general, and I have no complaints. My time would be better spent if there were shortcuts. People who aren't familiar with accounting systems may have a hard time with the interface.
Reasons for switching to Sage Intacct
You can easily navigate between screens in Sage Intacct since it may be tailored to your specific financial transactions. Sage intaact was utilized by me to keep track of a client's finances. In my opinion, Sage Intaact's finest feature is that it generates clear financial records that are important for audit purposes.
Kelly
Company size: 501-1,000 employees
Industry: Accounting
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
November 2022
Like it, but don't love it
Pros
There's some great aspects about Intacct. One of my favorites being that I can type in a formula in my DB/CR columns to calculate what numbers I should be posting. I haven't worked with a software yet that allowed me to do that. The bank recons are pretty easy and straight-forward. You can also set up very specific access permissions for an intern for example. Once you get the hang of the way it works, it really opens your eyes to how much you could really customize the software to your needs.
Cons
It took a while getting used to the software. It's VERY finicky. There are definitely some aspects that could be improved.
Reasons for switching to Sage Intacct
New job
Michael
Company size: 201-500 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
October 2018
Its an average accounting system
My overall experience with Intacct is overall positive. Intacct does save me significant time and effort in my everyday tasks compared with our older software. i do feel it could be improved upon further to make it a better product.
Pros
I like the fact that it is browser based through the cloud which makes access quick and easy. The modules that I use the most work very well such as Accounts Payable and Time and Expense. The General Ledger reporting function is very helpful and easy to use as well.
Cons
There are a few modules such as Prepaids, Fixed assets and Purchasing that we had purchased after the initial implementation of intacct that did not work very well initially. There were many work arounds and technical problems that created alot of unneeded headaches and work. Fortunately this has been fixed now for the most part and works well. Another issue I have is the support community that I put support tickets in when I need some help. They don't seem to know the product very well and often the solutions and advice I receive is partially right or wrong altogether. There have been instances where I have just figured it the problem myself through reading articles or experimenting with settings etc.

Response from Sage Intacct
Hello Michael, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that the AP and T&E modules are working well for you. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018